Customer Service Specialist
SSi PeoplePittsburgh, PA, US30+ days ago
Job type
- Full-time
Job descriptionExperience in a high-volume contact center environment, preferably in health care or case management. Excellent communication skills, with the ability to convey information clearly and effectively. Strong customer focus, with high levels of empathy and emotional intelligence. Adaptability to various situations and effective problem-solving skills. High School Diploma or GED required. Familiarity with outbound calls. Experience in phone answering. Fluency in English (Speak, Read, Write).
Job Responsibilities :
- Deliver a high-quality experience from start to finish, offering program information, eligibility, customer support, and general assurances.
- Respond to inbound and outbound calls from patients, physicians, and pharmacies, addressing their access to care and reimbursement needs.
- Enter data into spreadsheets using Microsoft Excel and MS Word. (creating spreadsheets in Microsoft Excel for record-keeping and reporting).
- Refer requests for escalation as needed and collaborate with internal teams to resolve issues.
Skills Required :
Additional Skills :
Create a job alert for this search
Customer Service Specialist • Pittsburgh, PA, US
Related jobs
This position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about S...Show moreLast updated: 5 days ago
Provide continuous service to the clients, customers, and personnel of Affinity Group.Utilizes technology to place orders, maintain systems / financials, file documents and communicate information.Ac...Show moreLast updated: 9 days ago
PITT OHIO, a $900 million, high service, highly profitable transportation solutions provider offering SUPPLY CHAIN, LTL and TRUCKLOAD services is seeking a Customer Service Specialist to join our t...Show moreLast updated: 30+ days ago
Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Custo...Show moreLast updated: 30+ days ago
The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations.
This position will also assume shift ...Show moreLast updated: 30+ days ago
Are you interested in working in a growing industry? Increased demand for smart home security has opened a brand-new opportunity at Guardian for a Customer Care Specialist like you.We provide smart...Show moreLast updated: 30+ days ago
Customer Care (Conference) Specialist Intermittent.On behalf of VetJobs / MilitarySpouseJobs, thank you for your interest.
We are assisting our partnering company, Chorus Call, Inc.It is open to Vete...Show moreLast updated: 30+ days ago
Customer Service - Self Storage Manager.Total rewards package available to our team : .We work flexible and full-time schedules between the hours of 9 : 30am and 6pm (weekends 'til 5pm).Employees becom...Show moreLast updated: 30+ days ago
Are you looking for a new opportunity with career development / training, the ability to work in a collaborative team environment, and a great work / life balance?.
Horizon Farm Credit is seeking a Cust...Show moreLast updated: 30+ days ago
Spade is looking for a customer service specialist.This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.The ideal c...Show moreLast updated: 3 days ago
ALL ROADS LEAD TO THIS OPPORTUNITY.The journey to Valvoline Instant Oil Change (VIOC) is different for everyone.Our employees are students, recent grads, parents, part-time workers, veterans, caree...Show moreLast updated: 2 hours ago
This position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about S...Show moreLast updated: 25 days ago
Certu Systems is an AI powered supply chain platform that provides customers with complete clarity of their supply chain.
As a cutting-edge, rapidly growing start up, our advanced technology integra...Show moreLast updated: 30+ days ago ALL ROADS LEAD TO THIS OPPORTUNITY.The journey to Valvoline Instant Oil Change (VIOC) is different for everyone.Our employees are students, recent grads, parents, part-time workers, veterans, caree...Show moreLast updated: 2 hours ago 
Customer Complaints Specialist.We are seeking a highly skilled and empathetic Customer Complaints Specialist to join our world-class support team.
This is a critical role responsible for managing an...Show moreLast updated: 1 hour ago
Remote Customer Service Specialist Company : ForgeFit Location : Remote (U.Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and trai...Show moreLast updated: 30+ days ago
As a Customer Support Specialist, you will be responsible for providing exceptional service and support to customers, including : respond to customer inquiries via phone & in person.Finance to provi...Show moreLast updated: 30+ days ago
Customer service professionalsdon't pass up this opportunity for a great new job with a global industrial distribution company that combines team leadership with service center operations.Join our ...Show moreLast updated: 11 days ago
- Promoted
Store Customer Service Specialist
The Sherwin-Williams CompanyAllison Park, PA, United StatesFull-time
- Promoted
Client Service Specialist
Affinity GroupFreedom, PA, USFull-time
- Promoted
Customer Service Specialist
Pitt OhioPittsburgh, PA, USFull-time
- Promoted
Customer Service Representative
U-HaulWashington, PA, USFull-time
- Promoted
Retail Service Specialist
O'Reilly AutomotiveMc Kees Rocks, PA, USFull-time
- Promoted
Residential Customer Care Specialist
The Armstrong GroupWarrendale, PA, USFull-time
- Promoted
Customer Care (Conference) Specialist intermittent
VetJobsPittsburgh, PA, USFull-time
- Promoted
Customer Service - Self Storage Manager
Public StoragePittsburgh, PA, USFull-time
Customer Service Specialist
Horizon Farm Credit, ACAUSA, Pennsylvania, New StantonFull-time
- Promoted
Remote Customer Service Manager
Spade RecruitingPittsburgh, PA, USRemote
Full-time
- Promoted
- New!
Vehicle Service Specialist
Valvoline Instant Oil ChangeGibsonia, PA, United StatesPart-time
- Promoted
Store Customer Service Specialist
Sherwin WilliamsAliquippa, PA, USFull-time
- Promoted
Customer Success Specialist
Certu SystemsPittsburgh, PA, USFull-time
- Promoted
- New!
Service Specialist - Flexible Hours
Valvoline Instant Oil ChangeGibsonia, PA, United StatesPart-time
- Promoted
- New!
Customer Complaints Specialist (US Timezone : 9AM to 6PM EST)
HeadXPittsburgh, PA, USFull-time
Remote Customer Service Specialist
ForgeFitPittsburgh, PA, USRemote
Full-time
Quick Apply
- Promoted
Customer Support Specialist
TradeJobsWorkforce15074 Rochester, PA, USFull-time
- Promoted
Service Center Manager
BayATMount Pleasant, PA, USFull-time