Customer Service Specialist

JOB DESCRIPTION

Are you looking for a new opportunity with career development / training, the ability to work in a collaborative team environment, and a great work / life balance?

Overview

Horizon Farm Credit is seeking a Customer Services Specialist to join our team. One position is available. The qualified candidate will work in the New Stanton, PA branch location. The hours of operation are typically Monday through Friday from 8 a.m. to 4 : 30 p.m. This is a full-time office position.

Position Description : In this position, you will provide account information to customers in person, over the phone, and via email. You will be responsible for processing customer convenience service requests and handling general account inquiries. Additionally, you will perform a wide variety of clerical and office duties including supporting the local branch.

Areas of Responsibilities include, but are not limited to :

Customer Service

• Promptly and professionally handle telephone calls and visitors.
• Assist callers with routine inquiries and requests.
• Promptly and professionally handles telephone calls and visitors. Promotes Business Management Solutions and convenience products to members.

Accounting

Loan Servicing

Additional Administrative Duties

Education

Customer service experience preferred or training / experience in the banking or finance industry.

Experience

Generally, 2-5+ years of related work experience is preferred. Experience working in a fast-paced environment is a plus.

REQUIREMENTS

Who are we?

Horizon Farm Credit is an expert in agriculture, with over 100 years of serving rural America. As a premier rural lender, we're constantly growing and seeking new members for our team. As part of the Horizon Farm Credit team, you have the opportunity to make a difference for agriculture and rural communities.

What can we offer you?

We offer competitive compensation and benefits packages for full-time employees including :

Salary Range : $40,000 - $50,000, depending on experience.

Equal Opportunity Employer including veterans and individuals with disabilities.