Search jobs > St Louis, MO > Customer experience

Manager Customer Experience

VirtualVocations
Saint Louis, Missouri, United States
Full-time

A company is looking for a Manager, Customer Experience.Key Responsibilities : Lead a team of 3-7 Customer Support Champions through various communication channelsProvide coaching and feedback to promote career development and maintain support standardsParticipate in hiring, onboarding, and optimizing support operations for better platform supportRequired Qualifications : 2+ years of experience leading customer support teams in SaaS5+ years of customer support or account management experienceExperience in hiring, training, and maintaining ambitious KPIs

26 days ago
Related jobs
Promoted
VirtualVocations
St. Louis, Missouri

A company is looking for a Manager, Customer Experience. ...

Michaels
Des Peres, Missouri

In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager. L-DES PERES, MODelive...

Promoted
VirtualVocations
St. Louis, Missouri

A company is looking for an API Customer Experience Manager. ...

AO Globe Life
St. Louis, Missouri
Remote

AO is seeking enthusiastic, hard-working, and friendly individuals to join our team and provide exceptional support to our vast network of clients.This pivotal position relies on outstanding people skills and a deep commitment to upholding our mission: “to protect every child and serve all wor...

Promoted
VirtualVocations
St. Louis, Missouri

A company is looking for a Coach in Fayetteville....

Five Below
Florissant, Missouri

The Customer Experience Manager (CEM) is responsible to “Wow the Customer”, front end operations, cash management, cleanliness, safety and driving sales. This means that you not only deliver in your role as the Customer Experience Manager, but you also model leadership behaviors and deliver as a man...

Promoted
Cass Information Systems
St. Louis, Missouri

The Client Success Manager is responsible for developing positive, successful relationships with clients that maximize client satisfaction and responsiveness. This individual understands the client's operational and data processing systems to meet client needs in ways that are mutually beneficial to...

Promoted
Scale AI, Inc.
St. Louis, Missouri

Operations and Strategy Manager, Public Sector. The mission of Scale's Public Sector operations team is to deliver high-quality, high volume data to accelerate the development of AI applications in the U. As a key member of the Public Sector operations leadership team, you will be on the front lines...

Promoted
VirtualVocations
St. Louis, Missouri

A company is looking for a Manager, Customer Success in the United States. ...

Promoted
Air Specialists Worldwide, Inc.
Fenton, Missouri

Air Specialists Worldwide is looking for an Account Manager to join our team! You will have the opportunity to learn something new every day and to share this knowledge with our customers and prospects. ...