French Speaking Customer Service for Renewable Energy industry

French Speaking Customer Service Representative

Patrique Mercier Recruitment, a leading recruitment agency specializing in helping candidates find jobs in their native language across various countries, is excited to announce a new opportunity for a French Speaking Customer Service Representative in the renewable energy industry. We pride ourselves on connecting the best candidates with the right employers across a multitude of sectors including social media, gaming, healthcare, retail, travel, automotive, financial services, insurance, energy, and telecommunications. Our thorough recruitment process ensures that we understand both the employer's needs and the candidate's aspirations, facilitating a perfect match. If you are oriented toward customer care and have a passion for sustainability, this role is designed for you. You will become part of a vibrant team dedicated to promoting renewable energy solutions while offering top-notch service to customers. The House of Mercier proudly owns Patrique Mercier Recruitment, where we believe in helping individuals achieve their dream jobs abroad while making impactful career choices.

Responsibilities

Provide exceptional customer service in French for clients in the renewable energy sector.

Respond to customer inquiries via phone, email, and chat efficiently and professionally.

Assist clients in understanding renewable energy products and services offered.

Identify and resolve customer issues or complaints in a timely manner.

Document all customer interactions and resolutions within the company's CRM system.

Coordinate with other departments to ensure customer satisfaction.

Keep up-to-date with product knowledge and industry trends to assist customers effectively.