Business Application Manager

A Bit About Us :

Founded in 2011 and proudly headquartered in Miami, El Car Wash is Florida's #1 express car wash and we're just getting started.

At EL, we're not just washing cars. We're transforming the car wash experience. With state-of-the-art technology, eco-friendly practices, and an unmatched customer experience, El Car Wash is setting a whole new standard. Our unlimited wash programs, customer-first amenities, and innovative services make us a destination, not just a stop.

At El Car Wash, our people drive our success. We're passionate about creating a fantastic work environment, empowering neurodivergent individuals, supporting our Veterans, and giving back to the communities we call home. From partnerships with the Florida Panthers and Detroit Lions, to collaborations with Baptist Health, AdventHealth, and Zoo Miami, we're committed to making a difference- both on and off the road.

Join a team that's fast-growing, community-driven, and committed to excellence. Your career is about to shine!

What you'll be doing :

We are seeking a dynamic and experienced Business Systems Manager (Applications) to lead the strategy, implementation, and ongoing optimization of our core enterprise applications, including Microsoft Fabric, Coupa, UKG, and Sage. This highly visible role will be instrumental in shaping how technology supports and scales our operations across finance, people, procurement, and data management.

The ideal candidate is both strategic and hands-on, capable of driving system improvements, managing cross-functional initiatives, and aligning technology solutions with business goals. You'll work closely with stakeholders across the organization to ensure our applications deliver efficiency, insight, and innovation that power growth and operational excellence.

• Own the end-to-end lifecycle of enterprise applications including configuration, upgrades, integration, and performance.
• Develop and maintain application roadmaps that support long-term growth and innovation.
• Translate business needs into clear requirements, solution designs, and enhancements that drive operational excellence.
• Manage and prioritize application backlogs, balancing immediate wins with scalable, long-term innovation.
• Partner with engineers, functional leaders, and vendors to deliver high-impact projects on time and within scope.
• Monitor application usage, adoption, and performance metrics—driving continuous improvement and user satisfaction.
• Manage vendor relationships, including contracts, SLAs, and support escalations.
• Ensure seamless data and process flows across Microsoft Fabric, Coupa, UKG, and Sage through well-architected integration strategies.
• Champion user enablement, adoption, and engagement with tailored training and support initiatives.
• Stay ahead of product updates, releases, and industry trends to proactively recommend and implement enhancements.

What you'll bring to the team :

COMPETENCIES

Physical Requirements :