California Licensed Program Manager

A company is looking for a Staff Program Manager to lead key initiatives within the Customer Success organization.

Key Responsibilities

Lead planning, execution, and governance for key initiatives, ensuring alignment with company objectives

Coordinate across multiple departments to manage dependencies and maintain stakeholder alignment

Establish consistent communication frameworks and ensure timely delivery of customer programs

Required Qualifications

7+ years of program or project management experience in a software or technology company

Experience in Customer Success, Professional Services, or Technical Account Management

Proven ability to manage complex, cross-functional initiatives with clear business outcomes

PMP or equivalent certification preferred but not required

Familiarity with Salesforce or other project management tools is a plus