Service Desk Lead / Situation Manager

Service Desk Lead / Situation Manager Location :

• On-Site, Washington, DC Citizenship Required :  Yes Clearance Type :  Secret Positions Available :  1 Salary Range : $140,000 - $150,000 At Cloudshape our employees have incredible opportunities to work in helping organizations securely transform their IT Infrastructure to meet the changing business cultures.
• We help government agencies transform their IT infrastructure using a solutions-driven approach that focuses on business outcomes rather than activities and tasks.
• This results in reduced capital requirements; lower and predictable operating costs; better alignment with business objectives; and reduced risk.
• Our people make us who we are.
• We believe that to be a good partner for our clients we must have a solid team dynamic.
• We place emphasis on personal growth and learning new skills.  We are seeking a highly motivated, customer-oriented  Service Desk Lead / Situation Manager  to join our team.
• The selected candidate will support different agencies in the federal government.
• This is an important position that will have a large impact on an already successful organization.   To be considered for this position, US Citizenship and an active Secret security clearance is required.
• This is a funded position and is contingent upon verification of a security clearance prior to starting with Cloudshape.

Primary Duties :

Required Qualifications :

We offer a full range of benefits that includes :