Customer Support Associate

A company is looking for a Customer Support Processing Associate to support its Insurance Operations business.

Key Responsibilities

Review complex data and financial transactions to ensure compliance with fraud procedures

Investigate and resolve customer contract discrepancies while maintaining documentation

Assist with check and ACH approvals, ensuring transactions are accurate and complete

Required Qualifications

High School Diploma or GED, or an Associate degree in lieu of experience

3-5+ years of client customer support and operations experience

Ability to work in a fast-paced team environment

Proficiency in Microsoft Office Suite

Experience with financial transactions such as life withdrawals and loans is preferred