Cirrus One Coordinator

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Cirrus Aircraft is the recognized global leader in personal aviation and the maker of the best-selling SR Series piston aircraft and the Vision Jet, the world's first single engine Personal Jet and recipient of the 2017 Robert J. Collier Trophy. Founded in 1984, the company has redefined performance, comfort and safety in aviation with innovations like the Cirrus Airframe Parachute System (CAPS) – the first FAA-certified whole-airframe parachute safety system included as standard equipment on an aircraft. To date, worldwide flight time on Cirrus aircraft has passed nine million hours and over 170 people have returned home safely to their families as a result of the inclusion of CAPS as a standard feature on all Cirrus aircraft. The company has three locations in the United States, located in Duluth, Minnesota, Grand Forks, North Dakota and Knoxville, Tennessee. Find out more at www.cirrusaircraft.com

Job Summary

The Cirrus One Coordinator builds lifelong customer / owner relationships and enhances the customer experience before, during and beyond day-to-day missions. This position is the personal liaison for customers utilizing our (McKinney, Scottsdale, Orlando, Kissimmee) Cirrus Centers with an emphasis on Cirrus One leads, enrollment, renewals, account management and the day-to-day coordination of operations for their assigned location. Using best practices the Cirrus One Coordinator continuously anticipates, understands and exceeds the expectations of the customer, generating ongoing interest in Cirrus Aircraft products and services. The Cirrus One Coordinator must be enthusiastic in promoting Cirrus owners in the Cirrus Life experience.

Duties And Responsibilities / Essential Functions

Manage all Cirrus One accounts, which involves lead management, enrollment, renewal, and ongoing administration support :

• Lead Management, supporting leadership and sales to vet and manage the Cirrus One leads.
• Enrollment, coordination of the following : insurance, MEL / RVSM LOAs, radio license, airplane databases, overflight permits, JetStream, etc.
• Renewal, coordinating the renewal of all programs with respective agencies and offices internal and external.
• Administration support, being proactive to keep customers and internal partners appraised to expiration and renewal deadlines, keeping leadership at all Cirrus locations informed on Cirrus One account statuses and needs, and helping with all inquires internal and external concerning Cirrus One.

Coordinate the day-to-day operations of Cirrus One for Florida customers :

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies :

Ensures exceptional customer service.

Our Benefits : Cirrus provides a range of exciting benefits, including :

These benefits are designed to support your well-being, growth, and enjoyment at Cirrus!

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. Work beyond 40 hours per week may be required.

MISSION

To deliver an aviation experience that is the pinnacle of innovation, quality, and safety to our customers.

Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Other

Industries

Airlines and Aviation

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