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Receptionist
ReceptionistState of Indiana • Indianapolis, IN, US
Receptionist

Receptionist

State of Indiana • Indianapolis, IN, US
11 days ago
Job type
  • Full-time
Job description

Receptionist

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

The Indiana Professional Licensing Agency is seeking an individual to help protect the health and safety of the citizens of Indiana by providing quality, efficient service to all professional licensees, applicants, and the public. The fundamental purpose of this position is to provide administrative support to the board director, the licensing board / commissions, and to directly supervise the customer service representatives' projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana's communities every day.

The fundamental purpose of this position is to provide accurate and timely information to applicants, licensees, and the general public, to protect the health and safety of the citizens of Indiana.

The salary for this position traditionally starts at $27,638.00 but may be commensurate with education or work experience.

A Day in the Life :

The essential functions of this role are as follows :

  • Supports the daily operations of an organization by performing general office tasks
  • Greets visitors and directs them to the appropriate person according to their needs.
  • Answers telephones and gives information to callers, take messages, or transfers calls to appropriate individuals.
  • Opens, sorts, and routes incoming mail and correspondence, and prepares outgoing mail.
  • Operates office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
  • Accurately maintains and organizes office files.
  • Delivers messages and run errands.
  • Maintains inventory, orders, and distributes supplies.
  • Completes tasks or projects assigned by supervisor in a timely manner.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

What You'll Need for Success :

The ideal candidate in this role should minimally have a High School Diploma or equivalent. Upon entering the role, individuals must have or obtain the following requirements :

  • Working knowledge of general office functions and clerical procedures.
  • Basic computer skills
  • Active listening skills
  • Effective written and verbal communication skills
  • Organizational skills with the ability to prioritize tasks effectively
  • Attention to detail and proofreading skills
  • Ability to use Microsoft Office Suite (Word, Excel, Outlook)
  • Ability to work with sensitive documents and information, and be privy to sensitive agency information without divulging information to internal or external parties
  • Ability to work independently
  • Ability to provide effective and professional customer service to internal and external parties.
  • Able to perform essential functions with or without reasonable accommodation.
  • Supervisory Responsibilities / Direct Reports :

    This role may provide direct supervision for one or more staff members.

    The State of Indiana offers a comprehensive benefit package for full-time employees which includes :

  • Three (3) medical plan options (including RX coverage) as well as vision and dental plans
  • Wellness Rewards Program : Complete wellness activities to earn gift card rewards
  • Health savings account, which includes bi-weekly state contribution
  • Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
  • Two (2) fully-funded pension plan options
  • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to :
  • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
  • Up to 15 hours of paid community service leave
  • Combined 180 hours of paid vacation, personal, and sick leave time off
  • 12 paid holidays, 14 on election years
  • Education Reimbursement Program
  • Group life insurance
  • Referral Bonus program
  • Employee assistance program that allows for covered behavioral health visits
  • Qualified employer for the Public Service Loan Forgiveness Program
  • Free Parking for most positions
  • Free LinkedIn Learning access
  • The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.

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