Shift Manager - IHOP

Shift Manager

Responsibilities :

• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality
• Supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Ensure compliance with sanitation and safety regulations
• Manage the restaurant's good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Complete nightly checkout reports
• Assist manager in training new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements :

PI72c1b176475e-30511-34944479