Senior Director, Innovations - Optical Omni Experience

Sr. Director of Optical Omni Experience

As a key member of Walmart's Optical team, the Sr. Director of Optical Omni Experience is focused on delivering a seamless, connected experience for customers and associates across all digital and physical touchpoints including app, web, telehealth, and in-store interactions. This role provides technical leadership and innovation oversight across the Optical ecosystem including AI integration, system connectivity, and device enablement within Vision Centers. You will work from our Bentonville, AR offices and report to the Vice President of Optical for Walmart U.S.

The Optical team at Walmart is dedicated to delivering exceptional vision care solutions that are accessible and affordable. We operate as a collaborative, results-focused group that values data-driven decision making and continuous improvement. In this role, you'll directly influence how our team delivers value to customers and drives Walmart's mission of helping people save money and live better.

What You'll Do

• Lead the design and delivery of an integrated optical experience that connects customers and associates across all channelsdigital (app, web), telehealth, and in-storeensuring a consistent, frictionless journey
• Provide technical leadership for the Optical organization, guiding the development and integration of systems, devices, and digital platforms that enhance the customer and associate experience
• Champion user-centered design, partnering with UX, product, and engineering teams to deliver intuitive, accessible, and connected digital experiences that reflect the Optical brand promise
• Drive innovation through AI and automation, collaborating with enterprise technology teams to embed intelligent systems that improve personalization, streamline workflows, and optimize clinical and retail operations

What You'll Bring

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.

Benefits & Perks

Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more. Walmart Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

The annual salary range for this position is $160,000.00 - $320,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include stock.

Minimum Qualifications : Bachelor's Degree in Engineering, Supply Chain, Operations Management, or related field and 6 years' experience in engineering, project management, supply chain, operations management, or related field OR 10 years' experience in engineering, project management, supply chain, operations management, or related field. 4 years' of supervisory experience. 2 years' experience using intermediate functionality of Microsoft Office.

Preferred Qualifications : Corporate Strategy, Innovations, Working on cross-functional teams or projects

Primary Location : 2608 Se J St, Bentonville, AR