Job Description - Epic Technology Training Coordinator
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The Technology Training Coordinator serves a central role in ensuring successful implementation and adoption of the Epic electronic health record (EHR) at Children's National. This position is responsible for planning, coordinating, and organizing the delivery of technology training and adoption programs that ensure all Children's National staff are well-prepared and proficient in using our new Epic electronic health record and related applications.
Responsibilities include :
- Planning, coordinating, and organizing the delivery of technology training and adoption programs
- Implementing a continuous learning model to advance user adoption and system mastery
- Empowering staff to leverage technology with competence and confidence, improving patient safety, care delivery, business processes, and the overall experience for patients, families, and colleagues
Qualifications :
Minimum Education : Bachelor's Degree in health care, education, information technology, health care administration, or a related field.
Minimum Work Experience : At least 1 year of related work experience, such as health care education, project management, information technology training, quality assurance, or process improvement.
Required Skills / Knowledge :
Scheduling and Coordination : Expertise in managing online calendars, booking resources, and coordinating with multiple stakeholders.Attention to Detail : Meticulous management of all administrative details in program planning and delivery of virtual and in-person classroom training.Time Management : Skilled in prioritizing tasks and meeting tight deadlines in large-scale enterprise system implementations.Data Management : Adept at managing sensitive data sets such as personnel files and learner profiles and creating reports in analytics tools such as Microsoft Excel or PowerBI.Communication : Communicates consistently, professionally, and efficiently to disparate stakeholders verbally and in writing.Interpersonal : Ability to work collaboratively in cross-functional teams and build strong relationships with clinical, operational, administrative, and technical stakeholders and leaders across clinical departments and business units to meet their unique needs.Project Management : Excellent organizational skills, capable of handling multiple initiatives simultaneously, including overseeing successful and fast-paced implementations of enterprise software including the electronic health record (EHR).Technical : Experience with health information technology, including electronic health records and related systems.Equal Opportunity Employer : Children's National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law.
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