Position Summary :
Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them.
In the Senior eCommerce Technical Analyst position, you’ll leverage your technical skills to assist in the onboarding of new customers and enhancing integration builds with existing customers.
As a system build focused role, you’ll work with the Integrations Engineering, Site Reliability Engineering, and Implementation Teams to create the successful integrations with our customers.
We’re looking for someone with a knack for identifying continuous improvements to better our integration process and delight our customers.
Competencies & Skills Needed :
Infuses Technology - Ability to quickly learn advanced technical integration frameworks. Demonstrated expertise of SQL and data exchange capabilities.
Acts as a trusted technical expert within the group and with the customer on current integration capabilities.
Focuses on Customers - Understands customer expectations and translates pain points into improvements to continuously improve delivery quality and customer experience.
Deals with Ambiguity - Can effectively cope with change. Can develop a path forward so as to complete the task at hand with some amount of uncertainty.
Optimizes Work Processes - Can simplify existing processes, can identify ways to separate and combine different workflows to more effectively achieve results.
Communicate Effectively - Effective at keeping key stakeholders up-to-date on project status and risks, ensuring an organized and efficient experience for customers.
What You’ll Do and Impact :
Setup connections using our Build Toolset and SQL for new and existing providers and suppliers.
Develop methods to standardize and automate the setup and testing of new customer connections.
Develop automated methods to complete, review and approve existing configuration changes to the Production environment adhering to our operational standards.
Analyze and refine data requirements for large projects and maintenance requests with internal project leads and customer liaisons.
Develop new and implement existing automated monitoring to predict / react to system alerts / checks via ticketing system and email to ensure orders processing and website is functioning as expected.
Act as a consultant to, and escalation point for, Tiered support operations, external customers, and internal Partner groups on EDI questions, issues, and capabilities.
Work on additional project types, as needed.
Experience :
Bachelor’s degree in IT or business related field
6+ years of job related experience
4+ years’ experience in a high transaction B2B environment (eProcurement, eCommerce, transaction processing)
Experience writing intermediate SQL queries
Additional Items of Interest :
Experience working in databases and database administration.
Knowledge of ERP and AP systems.
Advanced proficiency with EDI.
Senior eCommerce Technical Analyst
In the Senior eCommerce Technical Analyst position, you’ll leverage your technical skills to assist in the onboarding of new customers and enhancing integration builds with existing customers. Direct Supply is building the future of healthcare technology with industry-leading products, solutions and...
Senior Technical Analyst - Adobe
We have a newly created opportunity for a Senior Technical Analyst - Adobe to join our corporate IT team. As a Senior Technical Analyst specializing in Adobe Digital Experience (DX) Platforms, you will play a crucial role in configuring and customizing packaged applications within our digital experi...
Business Analyst - Medicaid Provider $55,600.00 - $79,400.00 per year
Business Analyst - Medicaid Provider. Assist Gainwell leadership and functional Advisors to innovate and streamline business solutions and technology enabled business models to implement CMS mandated or State directed initiatives. Join the group that solves business challenges and enhances the way w...
Product Owner
A successful Product Owner will:. Work as a part of a highly collaborative cross-functional team to lead the planning, development and design of strategy from product initiation through the end of the product life cycle. A successful Product Owner will have:. Product Owner or Scrum Master certificat...
Technical Program Manager, Digital Products
Accountability for defining the program structure and crafting a single, unified plan to deliver on the program objectives. Accountability for driving specific aspects of a medium to large size program with medium complexity. Accountability for identifying, assessing and mitigating program risks and...
SAP Sales & Distribution (SD) Business Systems Analyst
The SAP Sales & Distribution (SD) Business Systems Analyst. Proven capability to influence business teams by understanding requirements and describing the standard SAP business processes. Regal Rexnord, as well as delivering process improvements to the business. IT to ensure strong alignment between...
Manager, Oncology Services - Malignant Hem/Transplant program
Maintains clinical expertise and stays abreast in clinical issues related to medical oncology and program/service development. In conjunction with medical oncology providers and staff, develops plans for integration and implementation of new programs. ...
Quality Systems Project Manager
Quality Systems Project Manager. Lead all aspects of assigned projects, including but not limited to. Collaborate with stakeholders and use formal project management methodologies to ensure cost, schedule, scope and performance goals are met and deliverables meet quality standards. Ability to manage...
ServiceNow Business Analyst
The business analyst is most knowledgeable about use cases; therefore, they continually verify the requirements and reject implementations that do not advance business objectives. Participate in joint application design sessions to collect new business requirements. Analyze business processes/system...
Senior Project Manager
If you are an experienced Project Manager who wants to work on some of the most exciting projects in the Midwest without feeling like just a number, please Apply!. Monitor and control project through administrative direction of Supervisor to ensure project is completed on schedule and within budget....