Environmental Services / Custodial Operations Manager 2

Environmental Services / Custodial Operations Manager

SodexoMagic is honored to partner with Unity Point Health as together we pursue their mission to empower patients to achieve their best health. It is an exciting time to join Sodexo's leadership team, and if you are energized by improving the lives of the people we serve, then it is a fantastic time to be part of this dynamic partnership. SodexoMagic is the joint venture partnership between NBA Hall of Famer, Earvin "Magic" Johnson and Sodexo. This strategic alliance enables us to deliver creative solutions to our clients along with our local partners throughout the communities we serve. For almost 20 years, we have provided top-level food, facilities management, and integrated services to corporations, healthcare facilities, K-12 schools, colleges, universities, and aviation lounges. Sodexo is seeking three (3) Environmental Services / Custodial Operations Managers to support Unity Point locations in Des Moines, IA. The ideal candidates will have a strong management background in custodial management, preferably in hospital or healthcare operations. The best qualified candidate is an EVS professional who enjoys working alongside other healthcare leaders and the community to provide best practice in environmental services that will deliver excellent patient care to those we serve.

The Environmental Services Operations Manager provides leadership for both their management and hourly teams to drive best practice by using the Sodexo systems and tools to ensure all areas of the hospital are clean. This position works closely with hospital leadership, the community, and the other hospital departments to create strategic plans for the EVS departments that align with Mission, Vision, and Values of Unity Point Health. This individual is responsible for the execution of hospital cleaning programs to include all areas of the hospital. The position will use Sodexo tools and processes and integrate them with patient experience program at Unity Point to create an environment that drives patient satisfaction and meets the regulatory requirements for maintaining a clean and safe facility. As a team Sodexo leaders will work with the staff of Unity Point to drive staff and patient engagement, while working with leadership both inside the department and within the hospital.

What You'll Do

• Be responsible for driving client and patient satisfaction scores;
• Provide a clean and safe environment for patients, visitors, and staff and works closely with the Infectious Control department;
• Work with the Environment of Care Committee and Infection Prevention Director;
• Effectively manage the Unit Operating System; and / or
• Support a diverse and inclusive workforce.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include :

More extensive information is provided to new employees upon hire.

What You Bring

Experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system; experience driving customer service and / or guest satisfaction results in a healthcare environment is preferred; strong leadership skills and can drive program compliance and reach project target dates of completion; ability to analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees, and change management; experience effectively managing projects within agreed upon timelines; a results and safety-driven mindset; in-depth knowledge of housekeeping systems and procedures; experience with vendor and contract management, as well as union and contract negotiations; experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state, and Joint Commission standards.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Qualifications & Requirements

Minimum Education Requirement - Associate's Degree or equivalent experience

Minimum Management Experience - 2 years

Minimum Functional Experience - 2 years of work experience in Housekeeping, Environmental, or Custodial Services