Endpoint Services Engineer

Our client, a water technology provider, is seeking an Endpoint Services Engineer for a 3+ month contract to hire opportunity located in Charlotte, NC. This role is hybrid.

As Endpoint Services Engineer, you will be responsible for developing and delivering all technology that enhances the end-user experience across PCs, MacBooks, Tablets, and Smartphones. The successful candidate will leverage industry-leading products and tools from Apple, Microsoft, and Dell, along with enterprise tools such as MS Intune, Microsoft Endpoint Configuration Manager (MECM), Microsoft Deployment Toolkit (MDT), Apple Business Manager (ABM), and Apple Device Enrollment (ADE).

Core Responsibilities :

• Design, implement, and manage end-user technology solutions across various devices, including PCs, MacBooks, Tablets, and Smartphones.
• Utilize enterprise tools such as Microsoft Intune, Microsoft Endpoint Configuration Manager, Microsoft Desktop Toolkit, and Apple Business Manager.
• Engineer the implementation of applications and provide ongoing support using enterprise tools within the hardware technologies delivered.
• Focus on enterprise solution engineering by providing comprehensive, documented information to support technical solutions.
• Collaborate with various teams, including Enterprise Architects, Service Desk, Tier 2 Support Technicians, CyberSecurity, and other functions as needed, to ensure efficient and effective technical support and implementation.
• Develop and maintain technical documentation, standard operating procedures, and architectural diagrams to support end-user technology solutions.
• Work with end users to understand how technology is being used to provide solutions that meet business needs within the company standards and technology portfolio.
• Manage all components of application packaging, including the ability to reverse engineer existing packages to meet company standards, evolving functionality, and business needs.
• Support virtual solutions such as Microsoft Azure Virtual Desktop (AVD) and Windows 365.
• Navigate and implement enterprise security models using EPM, PAS, PIM, and other Role-Based Access Control (RBAC) designs.
• Participate in mergers and acquisitions, engaging with consultants and vendors to support carving out divestiture and fold-in acquisition actions.
• Manage incidents, perform issue problem management to prevent issues, and support current state operations.
• Stay current with supported technologies and processes to proactively map out changes that support current technical solutions.

Additional Responsibilities :

Required Qualifications :

Preferred Qualifications :

Pay Rate : $47.39 - $63.01 / hour

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Engineering and Information Technology

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