IT Support Specialist

Overview

Turion Space is seeking a motivated IT Support Specialist to deliver world-class IT services to our rapidly growing team. This role is perfect for someone who wants to grow with a dynamic aerospace company, supporting engineers and operations teams working on cutting-edge space technology. You'll be responsible for the complete lifecycle of IT services from employee onboarding and hardware setup to troubleshooting, maintenance, and infrastructure support.

Responsibilities

• Provide 1st and 2nd tier technical support to Turion Space employees
• Manage on-site IT asset inventory and complete hardware lifecycle management
• Procure, configure, and deploy end-user computer systems, peripherals, and mobile devices
• Troubleshoot and resolve end-user software and hardware issues, both in-person and remotely
• Install, configure, and support Windows and Linux workstations and applications
• Configure and troubleshoot desktop, label, and multifunction printers
• Assist users with network connectivity issues and basic device connection troubleshooting
• Onboard new employees with hardware setup, software installation, and account configuration
• Perform regular maintenance, updates, and upgrades on end-user devices
• Create clear user documentation and communicate technical solutions to non-technical staff
• Maintain organized records of IT assets, support tickets, and equipment inventory

Basic Qualifications

Preferred Skills and Experience

What We\'re Looking For

We value drive and potential over years of experience. If you\'re someone who :

IT Support Specialist : $53,000-$83,000

ITAR Requirements

This position may include access to technology and / or software source code that is subject to U.S. export controls. To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State.

Benefits

We offer a comprehensive compensation and benefits package designed to support the well-being and professional growth of our employees. In addition to a competitive base salary and company stock, determined by factors such as job-related knowledge, education, skills, experience, and market demand, full-time employees are eligible for :

We are dedicated to providing a supportive and enriching environment for our team members, recognizing that our collective success is built upon the well-being and satisfaction of each individual.

Turion Space is an Equal Opportunity Employer; employment with Turion Space is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin / ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

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