Facility Manager

Facilities Manager

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What This Job Involves

The Facilities Manager will be the single point of contact responsible for facilities management, assisting the Sr. Facilities Manager and / or the Account Leader with the delivery of quality facility management services. This role will coordinate and manage tenant requirements and service delivery to ensure satisfaction.

What Is Your Day To Day?

Supports the Sr. Facilities Manager and / or Account Lead in the implementation of short and long-term goals & projects for the client.

Develops and implements innovative programs, processes and procedures that reduce short- and long-term operating costs and increases productivity by working closely with the Sr. Facility Management Lead, Account Leader, and the client.

Oversees the monthly / quarterly / annual reporting requirements appropriately based on client needs.

Completes all facilities related reports accurately and on time following the client's policies for record keeping.

Manages the work assignments for building technicians, vendors, and contractors.

Leads facilities staff to deliver expected service levels to the client within the prescribed budget.

Assists with the development and implementation of the annual management plan for the buildings within the area.

Oversees the development and management of the capital and expense budgets by interfacing closely with the client representative.

Ensure client satisfaction with site leadership team by providing a seamless interface of the client real estate organization and facilities through leadership, responsiveness and creativity that develops and maintains a positive relationship.

Recommends capital improvements and prepares operating budget reports. Prepares monthly operating budget & forecasts and completes monthly variance report.

Follows the annual performance plan; accomplish Key Performance Indicators as agreed with client in the Objectives of the Performance Agreement for the position.

Share innovations and best practices with the assigned owner of best practices for JLL Facilities Management.

Manage contractors when on site ensuring each contractor is following all client and JLL policies and ensuring the delivery of the service is completed correctly.

Oversee the overall service delivery of the contracted services. Ensure all Client and JLL polices in regard to delivery of service, safety and compliance are followed.

Any / other duties as assigned.

Desired Experience And Technical Skills

Required :

• 5+ years industry experience required either in the corporate environment, third party service provider, or as consultant.
• 3+ years in Facilities Management with an emphasis in technical knowledge.
• Proficient in MS programs such as Excel, PowerPoint, Outlook, etc.
• Computer proficiency in CMMS systems
• Strong leadership & management skills
• Strong interpersonal skills
• Strong communication and presentation skills
• Manage both technical and administrative staff

Preferred :

Location : On-site Charlotte, NC

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth :

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include :