Customer Serving Manager

Customer Service Representative

Growing home improvement and home maintenance contractor looking to hire an experienced Customer Service Representative. This is an opportunity for an experienced team player to assume a role with growth potential at a company with a solid reputation in the market. The office is in Delray Beach. The ideal candidate will have worked in a home improvement office or another trade (plumbing, electrician) or be familiar with home improvement concepts and terminology but most importantly, you are a people person.

Duties include, but are not limited to :

• Responding to inbound customer inquiries via phone / email
• Lead follow up, customer booking & scheduling
• Appointment confirmation calls, customer satisfaction calls
• Working with Technicians to help schedule jobs
• Service Technician schedule management
• Account Receivables
• Calling customers to find out how their experience was
• Working knowledge of social media platforms

This position requires :

Don't let the Handyman name fool you, we do quality work in nice homes and need experienced, motivated and organized staff that can work directly with customers to successfully complete current projects and open doors to future projects. Prior construction industry experience (in any capacity) is not a 'must have' but is highly desired.

This is a full time position, and pay is commensurate with experience. The position, and pay, will continue to grow with the company. We offer paid holiday and vacation pay after an appropriate time in position. For consideration, please apply immediately and include your resume with a cover letter explaining what makes you the best candidate for the Mr. Handyman team.

Benefits : Medical, Commission, Bonus, Paid holidays after 6 months, paid vacation after 1 year

We are actively interviewing for this position - Apply today and our hiring manager will follow-up!