Operations Coordinator

Description

Position Summary

The Operations Coordinator will complete administrative processes of the branch (branches) that support operational efficiency effectiveness customer satisfaction and profitability. The Operations Coordinator will provide superior customer service and communication to internal and external customers. This position will support the branch financial manager by providing guidance and information that contributes to branch performance and profitability.

Key Responsibilities :

Financial Operations

Oversight of accounts receivable process and maintain local collection contacts to support centralized function.

Monitor weekly and monthly lease contract maintenance and special billing and take the initiative to resolve any issues in a timely fashion. Establish and Control all related processes to support customer service and branch profitability.

Fleet Operations

Complete Fleet Service activities such as licensing permitting in / out service vehicles research and process citations.

Track and coordinate asset outside services such as unit jacket file wash sheets fueling and other outside vendor support that is not maintenance related.

Partner with Fleet Services and establish a collaborative relationship of local / centralized functions to support licensing permitting citations and other fleet operations.

Process Analytics

Perform process analyses and reviews in areas such as billing 1211 reports credit memos citations accounts receivable licensing and other areas. Investigate and recommend solutions and / or guidance to issues posing a risk to the drivers of profitability.

Use systems or reports such as Qlikview or AS400 to understand the operational dynamics for problem solving and process improvement.

Other Responsibilities

Maintains District Personnel Files JJ Keller reports complete weekly payroll and process paperwork for new hires.

Projects and tasks as assigned by Branch Financial Manager and District Financial Manager.

Qualifications

Qualifications :

High school diploma or equivalent required degree preferred

Interpersonal and relationship building skills with an ability to collaborate with branch team members.

Competent written and verbal communication skills

2 years experience in customer service financial administrative experience requirement

Agile and quick learner enjoys collaborative projects and continuous education

Advanced computer skills including Microsoft Word Excel Outlook and PowerPoint required

Regular predictable full attendance is an essential function of the job

Willingness to travel as necessary work the required schedule work at the specific location required complete Penske employment application submit to a background investigation (to include past employment education and criminal history) and drug screening are required.

Physical Requirements :

• The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The associate will be required to : read; communicate verbally and / or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
• While performing the duties of this job the associate may be required to stand walk and sit. The associate is frequently required to use hands to touch handle and feel and to reach with hands and arms. The associate must be able to occasionally lift and / or move up to 25lbs / 12kg.
• Specific vision abilities required by this job include close vision distance vision peripheral vision depth perception and the ability to adjust focus.

Pay : $25 / hr

Schedule : First Shift

Penske is an Equal Opportunity Employer.

Required Experience :

IC

Key Skills

Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management

Employment Type : Full-Time

Department / Functional Area : Administrative Support

Experience : years

Vacancy : 1