SDR (Sales Development Representative)

As the first point of contact for prospective customers, the Sales Development Representative (SDR) is a key player in fueling the sales pipeline. This role will support sales efforts by identifying, qualifying, and contacting potential new customers for FairCom’s database software solutions.

When you join our team, you will gain experience in the next phase of the Industrial Revolution, Industry 4.0! You will work with the world’s first converged IoT & IIoT hub, FairCom Edge, a solution providing real-time data and seamless integration for manufacturers across the globe, as well as our data modernization product, RTG, and our core product, FairCom DB, an advanced database engine focused on reliability and scalability. This role is a perfect mix of technical sales and customer service with a trusted leader in database technology.

*This is an in-office position in either of our offices in Sandy, UT, or Columbia, MO, with opportunities for a hybrid schedule post-onboarding.

The Day-to-Day

• Utilize Hubspot, LinkedIn, cold calling, and strategic email campaigns to generate new sales opportunities.
• Maintain assigned leads as well as general industry contacts to manage the top of the sales funnel and allow for up-to-date sales data.
• Schedule product demonstrations/technical discussions with Account Executives and potential customers.
• Continually fine-tune persona-specific messaging to quickly explain the value proposition of FairCom’s database software solutions.

Requirements

• At least 1-2 years of sales development or business development experience in the software development industry.
• A clear communicator with experience in cold calling & making outbound phone calls and emails.
• A minimum of 3 years of Customer Service experience.
• Must have professional proficiency working with HubSpot and/or other CRM Systems
• Must have professional proficiency working with Google Suite or Microsoft Office Suite.

Position Preferences

• Bachelor’s Degree from an accredited institution.
• Experience with Inbound & Outbound Sales tools (Automation, Bots, etc.).
• Experience with sales or customer service in the DBMS industry.

Benefits

Join the FairCom Team!

Have Fun and Work Hard with an Opportunity for a Healthy Work/Life Blend

• Empowered, Agile Teams: Collaborate with passionate colleagues in small, cross-functional teams that drive innovation. Enjoy the freedom to shape your work and contribute meaningfully.
• Flexible Work-Life Balance: Achieve optimal work-life harmony with our hybrid work schedule, offering the best of both worlds: in-office collaboration and remote focus.
• Invest in Your Growth: Benefit from a supportive environment where long-tenured colleagues share their expertise, fostering a culture of continuous learning and development.
• Rewarding Compensation: We value your contributions. Expect a competitive salary package aligned with industry standards.
• Comprehensive Well-being Support: Protect what matters most with our robust benefits, including top-tier medical, dental, vision, and life insurance coverage. Plus, watch your savings grow with our 401(k) matching program.
• Generous Time Off: Recharge and rejuvenate with 15+ holidays, three weeks of paid vacation, a week of sick leave, and an extended holiday break for quality family time (skeleton crew operations).
• Celebrate You: Enjoy a paid day off on your birthday and another on our annual "CEO Thank You Day" in March.
• Thrive Together: Build lasting connections and strengthen your skills through annual & quarterly engaging company-wide events and growth opportunities.
• Fuel Your Focus: Stay energized and inspired with our fully stocked kitchen featuring delicious snacks, meals, and drinks.
• Convenient Commute: Easily access our office with a prime location near I-70 in Missouri and I-15 as well as the South Jordan Front Runner station in Utah.

FairCom’s long and dynamic history has been supported by a diverse team of coworkers, which we feel honored to have. We are proud to be an equal opportunity employer and are committed to providing a working environment where diversity is celebrated. We believe all people deserve to be treated with dignity and respect, and we do not tolerate any behavior that runs contrary to this fundamental right, such as discrimination and harassment of any kind. We are thankful for every person who engages in our recruitment process and promise that all applicants will be considered for employment based solely on merit and qualifications directly related to professional competence, and without any regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, genetic information, pregnancy, veteran, disability, marital status, or any other basis protected by law.