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Account Manager

Account Manager

DCM INFOTECH LIMITEDSan Francisco, CA, United States
3 days ago
Job type
  • Full-time
Job description

No H1b candidates

We are looking for strong technical candidates

Job brief

We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients, and actively seek new sales opportunities.

Responsibilities

  • Responsible for developing and managing client relationships, business strategy, and growth, P&L management, solutions, and delivery
  • Lead account strategy and planning and identify opportunities for growth in the account.
  • Build and maintain strong, long-lasting client relationships
  • Negotiate contracts and close agreements to maximize profits
  • Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Clearly, communicate the progress of monthly / quarterly initiatives to internal and external stakeholders
  • Develop new business with existing clients and / or identify areas of improvement to meet sales quotas
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
  • Prepare reports on account status
  • Collaborate with the sales team to identify and grow opportunities within the territory
  • Assist with challenging client requests or issue escalations as needed

Requirements

  • Experience in a professional services environment, working with offshore teams
  • Proven work experience as an Account Manager / Client Partner / Business Development Manager role at an IT / management consulting firm
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
  • Solid experience with CRM software (e.g. Salesforce,) and MS Office (particularly MS Excel)
  • Experience delivering client-focused solutions to customer needs
  • Experience in handling technical clients.
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • Excellent listening, deal shaping, negotiation, and presentation abilities
  • Strong verbal and written communication skills
  • Basic qualifications : BA / BS degree in Business Administration, Sales, or relevant field.

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    Account Manager • San Francisco, CA, United States

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