L1 Service Desk Analyst
Job Description 3-4 yrs of University education post High school (B.Sc. or Diploma) 1-2 years help desk, customer service, and support experience with problem solving involving hardware, software, and networks.
Phone support experience is mandatory Technical helpdesk or technical call center experience is necessary. Disciplined, systematic problem-solving skills required.
Hands-on work experience with the following : Windows Operating systems - Windows XP / 7 / 10 Remote desktop connectivity applications MS Office Suite : MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook / Exchange MS Outlook : Configuring the MS Outlook - via Exchange or POP Making Calendar entries - setting up meetings Sharing of calendar address book and contacts.
Making pst files, signatures, enabling - spell check options, read receipt, recall a sent email. Setting up Rules in MS outlook
IT Service Desk Analyst (Expression of Interest)
Under the supervision of the IT Service Desk supervisors, the Service Desk Analyst ensures proper computer operation so that end users can accomplish business tasks. The Service Desk Analyst I will primarily be tasked with providing support, including walk-ins, over-the-phone support, screen sharing...
L1 Service Desk Analyst
Diploma) 1-2 years help desk, customer service, and support experience with problem solving involving hardware, software, and networks. Phone support experience is mandatory Technical helpdesk or technical call center experience is necessary. Hands-on work experience with the following: Windows O...
Service Desk Analyst
The Service Desk Analyst gathers, interpret, and uses complex data to recommend actionable steps that will improve processes and optimize results for the IT Service Delivery Department. Demonstrated knowledge of Service Level Agreements and Service Delivery deliverables . The Analyst must stay cu...
Service Desk Analyst
The Service Desk Analyst gathers, interpret, and uses complex data to recommend actionable steps that will improve processes and optimize results for the IT Service Delivery Department. Demonstrated knowledge of Service Level Agreements and Service Delivery deliverables . The Analyst must stay cu...
IT Senior Technician
In the performance of daily activities, this position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, and bending; the ability to push, pull, drag and/or lift up to 25 pounds; normal manual dexterity and hand/eye coordination; repetitive hand movement using a co...
IT Technician
As a System Administrator at SEB Professional North America, you will be responsible for ensuring the stability, integrity, and efficient operation of our IT infrastructure. Monitoring and Troubleshooting: Monitor system performance and resolve technical issues. Collaborate with IT team members on p...
Desktop Support Specialist
Responsibilities for Desktop Support Specialist. ...
Technical Customer Support Specialist
As a Technical Customer Support Specialist, you will act as the main point of contact for deployed robots at client sites, delivering outstanding support to the company's customer. Technical Customer Support Specialist. Respond to daily support queries from customers. Keep track of all communication...
Help Desk Technician
Help Desk/Service Desk Analyst role. A large healthcare provider in the San Diego area is looking for a fully remote Service Desk Technician to join their team. The technician can expect 30-60 touch points a day. ...
Help Desk Support Specialist
Located onsite in Elk Grove, CA (5 Days / Week ONSITE).Ticketing System is ServiceNow.Handling call escalations from Tier 1 to Tier 2.Standard working hours, M-F, 8 hours a day supporting PST.Technical Support, 2+ years, Is Required.Written Communication, 2-5 years, Is Required.Mac OS X, 2-5 years, ...