Customer Collections Assistant On Site
Benefits :
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Make outbound and take inbound calls from customers.
Assists the Collections department in reaching customers as Insurance companies and ensuring that the calls are turned over to the correct terminals for resolution.
Provide excellent customer service while handling incoming calls from external and internal customers with phone courtesy.
Manage assigned accounts
Collaborate with internal and external groups to resolve escalated customer issues and / or complaints when needed.
Offer feedback and recommendations on any process improvements or training material
Requirements :
- 2+ year of Collections experience
- Strong attention to detail
- Resolution minded, ability to handle hard conversations with respect and courtesy
- Standard computer skills
- Office skills Excel, Word
Customer Collections Assistant On Site
Assists the Collections department in reaching customers as Insurance companies and ensuring that the calls are turned over to the correct terminals for resolution. Provide excellent customer service while handling incoming calls from external and internal customers with phone courtesy. Resolution m...
Customer Collections Assistant On Site
Assists the Collections department in reaching customers as Insurance companies and ensuring that the calls are turned over to the correct terminals for resolution. Provide excellent customer service while handling incoming calls from external and internal customers with phone courtesy. Resolution m...
Customer Service On-Site Representative
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