Nebraska State Jobs is hiring : UI Claims Specialist in Lincoln

The work we do matters!

Hiring Agency : Labor - Agency 23

Location : Lincoln, NE

Hiring Rate : $18.226

Job Posting :

JR2025-00020111 UI Claims Specialist (Open)

Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed) :

10-17-2025

Job Description :

Are you ready to make an impact in the lives of Nebraskans? The Department of Labor has a great opportunity to join a dynamic group of teammates as Unemployment Insurance (UI) Claims Specialists and help support individuals needing assistance when filing for unemployment insurance benefits. We are looking for Individuals who are customer focused, detail-oriented, effective communicators and enjoy working in a team-oriented environment. If this sounds like you...apply today!

Here's what we have to offer!

• 13 paid holidays
• Vacation and sick leave that begin accruing immediately
• Military leave
• 156% state-matched retirement
• Tuition reimbursement
• Employee assistance program
• 79% employer paid health insurance plans
• Dental and vision insurance plans
• Employer-paid $20,000 life insurance policy
• Public Service Loan Forgiveness Program (PSLF) through the Federal government
• Wide variety and availability of career advancement as the largest and most diverse employer in the State
• Opportunity to be part of meaningful work and make a difference through public service
• Training and Development based on your career aspirations
• Fun, inviting teammates
• A safe and secure environment

Examples of Work

Location : This is an on-site position located at the NDOL Administration Building, 500 South 16th Street, Lincoln, NE

Schedule : 8am-5pm; Monday-Friday

Requirements / Qualifications :

Minimum Qualifications : Training or experience in areas such as public contact, customer service, call center and / or performing office / clerical procedures, including the use of personal computer, associated software, and office equipment.

Preferred Qualifications : Associate's degree in business administration, marketing, human resources, social services or related field. Experience working as a customer service representative. Spanish / English bilingual language skills preferred but not required.

Knowledge, Skills and Abilities

Skilled in : interviewing to collect elicit essential information; accurate data entry; organizing and filing workload.

Ability to : investigate and analyze data to determine facts and draw reasonable conclusions; use computer in daily tasks; interpret written information and forward to appropriate parties; respond in a timely manner to deadlines; interact effectively with customers from varying backgrounds; work under limited supervision; regular and reliable attendance required.

Benefits

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit : https : / / statejobs.nebraska.gov / index.html#benefits

Equal Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.

Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.