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Warranty Coordinator

Warranty Coordinator

Recruit Up, LLCCharlotte, NC, United States
30+ days ago
Job type
  • Full-time
Job description

Our client, McKenney’s, is a recognized leader in the mechanical contracting industry, with a strong presence across the Southeast and offices in both Atlanta, GA, and Charlotte, NC. Known for delivering cutting-edge mechanical systems and comprehensive services tailored to each client’s unique needs, they’ve built a reputation for quality, innovation, and trust. Whether it’s designing complex HVAC systems or supporting long-term service solutions, they are committed to excellence in every detail. More than just a contractor, they’re a company that’s BUILDING A HIGHER STANDARD — not only for their clients, but for their employees and the communities they serve.

Are you known for your ability to keep projects moving and people informed? Do you thrive in a role that combines technical insight, customer service, and problem-solving? If so, we invite you to bring your talents to McKenney’s, one of the Southeast’s most respected mechanical contractors.

We’re looking for a Warranty Coordinator who is detail-oriented, proactive, and eager to make a lasting impact by managing all warranty-related activities across a variety of commercial and industrial projects. You’ll work with internal teams, clients, and top-tier vendors to ensure that our HVAC, plumbing, and piping systems perform at the highest level, long after installation.

Why McKenney’s?

At McKenney’s, we don’t just build mechanical systems — we build careers, relationships, and communities. We foster a culture of trust, continuous learning, and service excellence. With us, your work matters, your voice is heard, and your contributions make a visible difference.

What You’ll Be  Doing :

Own and drive the warranty process for HVAC, plumbing, and mechanical systems from start to resolution.

Track warranties, start-up dates, and claim statuses using internal systems — staying steps ahead of potential issues.

Be the go-to resource for clients, subcontractors, vendors, and field teams when warranty issues arise.

Interpret equipment submittals, O&M manuals, and manufacturer warranties to validate and process claims.

Schedule and coordinate service technicians or subcontractors to resolve issues quickly and efficiently.

Document all communications, repairs, and outcomes to ensure full transparency and accountability.

Collaborate with manufacturers to resolve disputes and secure timely replacements.

Support project closeouts by assembling and distributing final warranty documentation to clients.

What You Bring to the Table :

Education :  High school diploma required; degree in Construction Management, Mechanical Engineering, or a related field is a plus.

Experience : 2–4 years in warranty coordination, service dispatch, or construction administration, preferably within the mechanical contracting space.

Technical Savvy : Understanding of HVAC, plumbing, and mechanical systems.

Communication : Strong verbal and written skills with a professional, service-oriented approach.

Organization : Exceptional attention to detail and the ability to manage multiple moving parts.

Tools : Proficient with Microsoft Office; experience with Procore, CMiC, or Viewpoint is a bonus.

You’ll Succeed Here If You Are :

A natural problem-solver who thrives under pressure.

Highly organized with strong follow-through and time management.

Comfortable reading technical documents like submittals and system specifications.

Passionate about delivering top-tier service and results.

Ready to Build More Than Just Systems?

At McKenney’s, your role extends beyond coordination — you're helping uphold the standard of excellence we’re known for across the industry. If you’re looking for a rewarding opportunity with a company that values integrity, innovation, and growth, we’d love to hear from you.

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Warranty Coordinator • Charlotte, NC, United States

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