Executive Assistant

Executive Assistant

As the Executive Assistant, you will be the first point of contact for the CEO across all of Jiko. You will be supporting the CEO in several key areas such as day to day administrative responsibilities, project-based support, scheduling travel, arranging meetings, handling of information requests, research, dictating, aiding in presentation and proposals, attending meetings, correspondence, and the liaison with senior management.

We are looking for a passionate individual who wants to grow with the company. The ideal candidate is detail-oriented, consistent, structured, and organized when taking on complex tasks and situations. Strong communication and interpersonal skills are essential as this person will manage executive relationships and do so with tact and precision. Schedule flexibility and attention to details are vital as well.

Key Duties :

• Gatekeeper of time - manage requests based on the appropriate priority level while maintaining an excellent service experience
• Prioritize, coordinate, maintain, and manage jam-packed and ever-changing calendars with sharp detail.
• Ability to work across time zones with key constituents (clients, board members, executives)
• Prepare correspondence, reports, presentations, and meeting agendas as needed for Board Meetings, Investor meetings, and senior leadership meetings.
• Thoroughly prepare the CEO for all meetings, media interviews, conference panels, etc., by gathering relevant materials, background, and supporting information.
• Act as primary liaison between the CEO and external constituencies.
• Coordinate international and domestic travel logistics, including flight itineraries, hotel rates, reservations, and car services.
• Researches, prioritizes, and follows up on incoming issues and concerns addressed to the CEO, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response.
• Demonstrate strict level of complete confidentiality with a high volume of confidential information and appropriately make decisions on sensitivity levels
• Successfully completes critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the CEO's ability to effectively lead the company.
• Help organize team events (offsite trips and QBR) with the need to balance employees who are both remote (via Zoom) and in-person.
• Provide flexible and reliable executive support by wearing many different hats on a daily basis in close coordination with the CEO
• Support as needed with personal affairs including but not limited to coordinating personal calendar, scheduling meetings / appointments for the family to ensure balance between personal life and professional life.

Qualifications :

Jiko is working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Jiko is a proud equal-opportunity employer. We work hard to evaluate all employees and job applicants consistently and fairly. We provide an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Jiko participates in E-Verify.