Job Description
Senior Counter Associate
Temperature Equipment Corporation (TEC), a WATSCO (WSO) Company, has been an industry leader known for technical expertise, value, best-in-class product availability, and driving customer loyalty for nearly 90 years and counting.
TEC is also the Midwestern state's largest distributor of air conditioning, heating, and refrigerant equipment, related parts, and supplies.
We offer exceptional compensation packages; full benefits include health, dental, life, and AD D insurance, paid holidays vacation, and 401(k) with company matching.
Job description
The Senior Counter Associate travels to TEC / NEC stores within a 40 mile radius assisting managers and substituting for managers and associates.
The following details are not definitive and subject to change based on organizational needs.
Essential Duties and Responsibilities
- Coordinate operations coverage for stores in your assigned area
- Travel to stores within your assigned area assisting the store manager in organizing, planning, and implementing strategy
- Responsible for the execution of daily store management when substituting as a manager
- Effectively train, supervise, and motivate counter / warehouse associates
- Manage order of the store, inventory, and reference materials / tools
- Contribute to the ongoing call campaign to build our customer base
Skills, Knowledge, Abilities
- Proficient in Microsoft Office Suite
- Familiar with dollies, pallet jacks and forklifts
- Physical ability to stand for long periods of time, to lift up to 50 lbs. and utilize 6 ft ladder
- Exceptional customer service skills with the ability to effectively communicate with customers and employees at all levels
- Analytical mind with strong math skills
- Effective problem-solving skills and strong leadership practices
Qualifications
High school diploma or equivalent
Two years of HVAC experience, either in the field or behind a counter
Must have reliable transportation and a clean driving record
Schedule
Full Time Monday through Friday
Shift is based on business needs
Salary Expectations and Benefits
Minimum Starting Rate of $20
Sign On Bonus!
Mileage compensation provided for travel
About Us
Integrity. Service. Value.
A nod and a handshake. A live voice when you call. Standing behind everything we do. It's been business as usual for over 80 years.
Sure, technologies and equipment change. And our growth allows us to satisfy the biggest HVAC / R needs. But we still know our business is built on the little things.
Keeping it human is what's helped us grow.
It's what's important to us as your HVAC partner.
Requirements
High school diploma or equivalent
Two years of HVAC experience, either in the field or behind a counter
Must have reliable transportation and a clean driving record
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