Customer Service Representative

Job Description

Job Description

Company : Style Netbox

Position : Customer Service Representative

Location : Tampa, FL

Schedule : Monday to Friday, 8 hours per day

Salary : $27 – $31 per hour

About Us

At Style Netbox, we believe that every brand is a canvas waiting to be transformed into a masterpiece. We’re not just a marketing agency; we’re your creative partners on a journey to redefine your brand’s potential. With a fusion of artistry and strategy, we weave stories that captivate, designs that inspire, and strategies that propel your business forward.

Job Description

We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the cornerstone of our customer interaction, ensuring that each client receives exemplary service and support. As a Customer Service Representative, you will handle inquiries, resolve issues, and provide product information to our customers with professionalism and efficiency.

Responsibilities

• Respond promptly to customer inquiries via phone, email, and chat.
• Provide assistance and support to customers regarding product information and services.
• Document customer interactions and transactions accurately in the system.
• Handle and resolve customer complaints in a timely and professional manner.
• Follow up with customers to ensure their issues have been resolved satisfactorily.
• Collaborate with other departments to address customer needs and ensure effective resolution of issues.

Qualifications

Benefits

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