Outsource Task Processor

Outsource Task Processor Irving, TX (75063) | Onsite REQUIRED QUALIFICATIONS 1+ year as Outsourcing Task Processor Task processing experience to include procurement and payments for : Delinquencies Parcel issues Tax sales Exemptions Refunds High School Diploma or GED Intermediate MS Excel skills (VLOOKUP, Pivot Tables) Typing speed : 50+ WPM; 10-key by touch (8k+ keystrokes, 98% accuracy) Experience Black Knight (MSP), or Fiserv systems preferred PREFERRED SKILLS

• Tax Service or Mortgage Servicing experience
• Experience interpreting loan notes or payment histories
• Strong ability to identify and resolve reporting discrepancies COMPENSATION & SCHEDULE $19 / hr Hours : Monday–Friday, 8AM–5PM MUST be willing to work OT as needed depending on business needs W2 Contract 2 Month Project & Possibly Longer Start Date : Next ASAP Job ID : 152622 ROLE IMPACT Ensures the accurate processing and resolution of tax-related tasks stemming from lender, internal, or customer requests Success in this role supports lender compliance with tax deadlines and SLAs, safeguards escrow processes, and minimizes risk related to tax penalties Work independently with minimal supervision and ensure accurate, timely communication and documentation across tax jurisdictions and business partners KEY RESPONSIBILITIES
• Procure tax amount data via phone, email, and fax from taxing authorities
• Interpret and validate tax status for accurate disbursement processing
• Research and resolve payment issues : misapplied, missing, escrow errors, overpayments, delinquencies
• Complete required exception reports and daily tax disbursement balancing
• Monitor and report productivity and workload to leadership
• Communicate effectively with taxing agencies and mortgage lenders
• Maintain accuracy standards through consistent application of QA protocols and updated procedures CORE TOOLS & SYSTEMS
• Black Knight MSP
• Fiserv
• Microsoft Excel
• Microsoft Word EQUIPMENT & WORK ENVIRONMENT
• Sedentary work : lifting up to 10lbs occasionally (files, binders)
• Frequent keying, hearing, seeing
• Occasional bending, reaching, walking, standing, driving
• Office environment with repetitive tasks and deadlines LEGAL NOTICE By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at : https : / / www.cornerstonestaffing.com / privacy #ARLINGTON123