Business Operations Supervisor

Business Operations Supervisor

Carrier Commercial Service has an opening for a Business Operations Supervisor. This position oversees and ensures accountability of a team of specialists who support sales and operations for a broad geography. The role is also responsible for managing facility operations and financial tasks and ensuring consistent processes and execution of standard work.

Key responsibilities include :

• Facility management
• Submitting credit and invoice cancelation requests
• Creating and submitting performa requests
• Reconciling taxable VISA
• Completing cost transfers
• Building continuity within specialized teams
• Backing up other Business Operations Supervisors
• Leading weekly finance reviews with finance managers, preparing the files, updating and action updates
• Coaching and developing specialized functions and coordinators
• Providing oversight for project coordinators, jobs, and support outcomes
• Acting as the subject matter expert for all specialists and coordinator tasks, and responsible for holding support team accountable
• Understanding the P&L & implications of support tasks on financial & operations metrics
• Assisting with any internal and external audit requests
• Acting as the primary leader for the daily management board and discussing metrics, progress, changes, etc.
• For connected services, provide execution support and plans to coordinators to schedule, and tie to startups
• Understand and meet the key performance indicators measures set by the organization

Required qualifications :

Preferred qualifications :

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a disability and protected veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.