Talent.com
Senior Project Manager

Senior Project Manager

Radicle HealthHarrisburg, PA, US
1 day ago
Job type
  • Full-time
Job description

Senior Project Manager

Radicle Health is a collection of human services software products designed to foster collaboration and innovation, helping organizations better serve their communities. We believe technology plays a crucial role in the success of the human services sector, but no single system can meet the diverse needs of every agency. That's why we've built Radicle Health as a home for mission-driven products that support organizations in delivering essential services. Under one roof, our teams learn from each other, test ideas faster, and think holistically about the individuals and communities we serve.

About the Job

Radicle Health is looking for a Senior Project Manager. You will play a key role in leading customer-facing projects that support billing operations and other Professional Services initiatives across Radicle's platforms. This role combines project management, process coordination, and customer engagement to ensure work is clearly scoped, delivered on schedule, and aligned with customer and business goals.

The Senior Project Manager serves as the main point of contact for assigned projects, coordinating with internal teams (Professional Services, Product, Engineering, and Customer Success) and customers to keep projects organized, documented, and progressing smoothly from start to finish.

Who You Are

  • 5+ years of experience in project management, billing operations, or a similar role.
  • Background in SaaS, healthcare, or technology operations required; experience in Radicle suite of products preferred.
  • Strong communication, organization, and follow-up skills.
  • Ability to manage multiple projects and priorities in a fast-paced environment.
  • Familiarity with project tracking & documentation systems such as Jira, Monday.com, or Confluence preferred.

Core Strengths

  • Organized and detail-oriented.
  • Communicates clearly and follows through consistently.
  • Understands billing processes and system dependencies.
  • Collaborative, reliable, and comfortable working across teams.
  • Focused on driving clarity, structure, and accountability in how work gets done.
  • What You'll Be Responsible For

    Project Management & Coordination

  • Lead end-to-end project delivery from intake and scoping to execution and closeout.
  • Define timelines, deliverables, and milestones for each project and ensure accountability across stakeholders.
  • Coordinate work across Billing, Product, Engineering, and Customer Success to ensure customer requirements are met.
  • Maintain clear project documentation and updates to keep all teams aligned on status, progress, and outcomes.
  • Customer & Internal Communication

  • Serve as the main point of contact for assigned customer projects during execution.
  • Translate customer needs into clear requirements and communicate them to internal teams.
  • Facilitate regular check-ins and ensure expectations are managed consistently, maintaining a clear feedback loop with the customer including measuring satisfaction through a post-project survey upon completion.
  • Build and maintain strong working relationships with customers and internal partners.
  • Operational & Process Improvement

  • Identify gaps or inefficiencies in how billing work is scoped, tracked, or delivered and propose practical solutions.
  • Help standardize project workflows and templates for consistent execution across the Billing team.
  • Support ongoing process documentation to improve visibility and alignment across Professional Services.
  • Partner with peers to improve handoffs between Billing, Customer Success, and Support.
  • Billing-Specific Support

  • Oversee customer billing projects requiring coordination across systems or data teams.
  • Ensure accurate setup, configuration, and testing of billing processes during customer implementations or changes.
  • Track billing-related metrics and ensure that project deliverables align with operational goals.
  • Support communication and escalation on any billing system issues impacting customers.
  • What We Offer

  • Unlimited PTO policy
  • Competitive medical, dental, and vision healthcare coverage
  • 401k matching
  • Paid holidays
  • Volunteer time off
  • Paid parental leave
  • Remote work stipend
  • Compensation : $80,000 - $100,000
  • Location : Remote
  • Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. More information about the salary range specific to your working location and other factors will be shared during the hiring process.

    Radicle Health is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Radicle Health does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy.

    Create a job alert for this search

    Senior Project Manager • Harrisburg, PA, US

    Related jobs
    • Promoted
    Senior Project Manager

    Senior Project Manager

    Comtech Global, IncHarrisburg, PA, US
    Full-time
    Direct client – Project Manager, Harrisburg, PA – Hybrid.Our direct client and other federal partners responsible for the programs, to develop plans and obtain the required approvals to implement n...Show moreLast updated: 1 day ago
    Project Manager(with Pega Exp) in Harrisburg, PA

    Project Manager(with Pega Exp) in Harrisburg, PA

    GDR DefenseHarrisburg, PA, United States
    Full-time
    Quick Apply
    WORK REQUIREMENTS This a full-time, contract position that requires a work schedule of 8.Monday through Friday with core hours between 7 : 30 a. Successful candidate must be able to work i...Show moreLast updated: 3 days ago
    • Promoted
    • New!
    Senior Program Manager, Low-Voltage Vendor Management

    Senior Program Manager, Low-Voltage Vendor Management

    Pennsylvania StaffingHarrisburg, PA, US
    Full-time
    Oracle Cloud Infrastructure Senior Program Manager.Oracle Cloud Infrastructure (OCI) is seeking a dedicated Senior Program Manager to join our Data Center Organization's Low-Voltage Vendor Manageme...Show moreLast updated: 12 hours ago
    Project Manager - Construction

    Project Manager - Construction

    JBW FederalNEW CUMBERLND, PA, USA
    Full-time
    Quick Apply
    JBW Federal is a subsidiary company of the Kanaka Foundation - An NHO who's mission is to support Native Hawaiians.You will receive a comprehensive benefits package that includes : .Annual membership...Show moreLast updated: 30+ days ago
    • Promoted
    Enterprise Project Manager

    Enterprise Project Manager

    Comtech Global, IncHarrisburg, PA, US
    Full-time
    Role : - Senior Project Manager – Enterprise Case Management Systems ECMS.DHS and the HHS DC worked with the Centers for Medicare & Medicaid Services (CMS), and other federal partners responsibl...Show moreLast updated: 1 day ago
    • Promoted
    Senior Product Manager

    Senior Product Manager

    MariaDBHarrisburg, PA, US
    Full-time
    MariaDB is making a big impact on the world.Whether you're checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeo...Show moreLast updated: 1 day ago
    • Promoted
    Senior Manager, Strategy & Operations

    Senior Manager, Strategy & Operations

    Komodo HealthHarrisburg, PA, US
    Full-time
    Senior Manager, Strategy & Operations.At Komodo Health, our mission is to reduce the global burden of disease.And we believe that smarter use of data is essential to this mission.That's why we buil...Show moreLast updated: 1 day ago
    • Promoted
    Senior Product Manager

    Senior Product Manager

    Pennsylvania StaffingHarrisburg, PA, US
    Full-time
    Become a part of our caring community and help us put health first.The Senior Product Manager conceives of, develops, delivers, and manages products for customer use. The Senior Product Manager work...Show moreLast updated: 25 days ago
    • Promoted
    Senior Manager, Demand Generation

    Senior Manager, Demand Generation

    OverstoryHarrisburg, PA, US
    Full-time
    Senior Manager, Demand Generation.The climate crisis is the defining challenge of our timebut it's also the greatest opportunity for innovation, and a challenge we're proud to take on.At Overstory,...Show moreLast updated: 1 day ago
    Senior Project Manager (IT Systems)

    Senior Project Manager (IT Systems)

    Mission Box TechnologiesHarrisburg, PA, US
    Full-time
    Quick Apply
    Senior Project Manager (IT Systems) Location : .Harrisburg-Carlisle, PA, United States Position : Senior Project Manager We are seeking a highly skilled Senior Project Manager to lead critical IT init...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Project Designer

    Senior Project Designer

    LIVIC CivilHarrisburg, PA, US
    Full-time
    You know what we love about our company? We’ve created an environment where every one of us comes to work each day to do something we enjoy with people we care about.You are mediocre, lazy or...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Project Manager (BA / PdM) (Contract, Remote)

    Senior Project Manager (BA / PdM) (Contract, Remote)

    InfuseHarrisburg, PA, US
    Remote
    Full-time
    Senior Project Manager (BA / PdM) (Contract, Remote).We are seeking a highly skilled and experienced Senior Project Manager with a strong background in Business Analysis and / or Product Management.Thi...Show moreLast updated: 17 days ago
    • Promoted
    Senior Account Manager

    Senior Account Manager

    Energy ExemplarHarrisburg, PA, US
    Full-time
    In an era where the world is rapidly advancing towards a cleaner future through decarbonization, Energy Exemplar's mission lies in 'Empowering Transformative Energy Decisions'.Founded in 1999 in Ad...Show moreLast updated: 1 day ago
    Sr. Project Manager (Hybrid)

    Sr. Project Manager (Hybrid)

    Morph EnterpriseHarrisburg, PA, United States
    Full-time
    Quick Apply
    Arial, Helvetica, sans-serif; font-size : 13px; font-style : normal; font-variant-ligatures : normal; font-variant-caps : normal. font-weight : 400; letter-spacing : normal; orphans : 2; text-align : start; text-i...Show moreLast updated: 4 days ago
    Construction Project Manager

    Construction Project Manager

    Kinsley Steel, Inc.York, PA, USA
    Full-time
    Quick Apply
    As a Steel Erection Project Manager at Kinsley Steel, Inc.You will be at the forefront of our high-performance, customer-focused team, utilizing your forward-thinking skills to deliver exceptional ...Show moreLast updated: 30+ days ago
    • Promoted
    ECM Enterprise Project Manager

    ECM Enterprise Project Manager

    CrescensHarrisburg, PA, United States
    Temporary
    Job title : ECM Enterprise Project Manager.Location : Harrisburg, PA (Hybrid).The Client worked with the Centers for Medicare & Medicaid Services Services (CMS), and other federal partners responsib...Show moreLast updated: 1 day ago
    • Promoted
    Senior Project Manager

    Senior Project Manager

    LIVIC CivilHarrisburg, PA, US
    Full-time
    You know what we love about our company? We’ve created an environment where every one of us comes to work each day to do something we enjoy with people we care about.You are mediocre, lazy or...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Senior Manager Business Development

    Senior Manager Business Development

    UKGHarrisburg, PA, United States
    Full-time
    At UKG, the work you do matters.The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days wit...Show moreLast updated: less than 1 hour ago