Overview
At the heart of our company is our people. We strive to lead with our IMPACT values and empower our employees to develop their full potential on a team that is passionate about acceptance, inclusivity, and achievement. Our employees drive innovation, collaboration and creativity that enables our organization to deliver strategic success.
Job Summary
BLR is seeking a remote Learning Technology Support Specialist to join our team, supporting both internal staff and external clients. This role manages user accounts, troubleshoots issues, and assists with LMS implementations. The Learning Technology Support Specialist will also contribute to documentation, reporting, and process improvements that enhance the overall client and learner experience.
Primary Duties and Responsibilities
Additional Responsibilities
Critical Competencies
Demonstrates ownership to drive issues to closure, maximizes existing processes, improves efficiencies, sets aggressive goals, monitors progress, delivers results, and seizes opportunities.
Builds relationships to achieve strategic goals, fosters open dialogue, and creates a sense of unity.
Establishes and maintains relationships with customers, aligns strategy with customer needs, and delivers high standards of service.
The Individual
Qualifications
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
All external applicants must be legally eligible to work immediately in the country of hire without current or future sponsorship.
If you require an accommodation under the Americans with Disabilities Act, Section 503 of the Rehabilitation Act or similar law to apply for employment, please contact our Talent Acquisition Team at 1.800.727.5257, ext. 8101.
Job applicants may request to review the company's Affirmative Action plans by contacting the talent acquisition team / recruiter, Human Resources department or Chief People Officer.
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Technology Support Specialist • Raleigh, NC, US