Senior Influencer Marketing Campaign Associate
Linqia is the leader in the growing influencer marketing industry. At Linqia, we partner with the world's largest brands including Danonne, AB InBev, Kimberly-Clark, Unilever, and Walmart to build compelling and effective influencer marketing campaigns. Our AI-driven platform and team of experts are leading the transformation of influencer marketing.
We value intelligence, recognize talent and have instilled a culture that supports career development and growth for our employees. We thrive on innovation and accountability, with a customer first attitude that adds true value to everything we touch. Our team members are smart, hard-working, have integrity and love to have fun as we play to win. At Linqia, you'll be working with others who are passionate about marketing in a fun, fast-paced and data-driven environment.
The Role
The Influencer Marketing Account Manager or as it's called internally - Program Manager, is a critical client partner role demonstrating leadership, accountability, business acumen, and vision for Linqia's key brand clients. The Program Manager will be charged to lead cross-functional teams in executing projects that support program delivery and Client experience while balancing client, company, and team needs.
A successful Program Manager is a collaborative leader and facilitator; s / he is driven, organized, and detail oriented; excels in program management; communicates with ease at all levels; and is thoughtful and effective in problem solving and conflict resolution
Responsible for managing end-to-end execution of influencer marketing programs, from strategic planning phases through creative execution, delivery and implementation. Manages program schedules and deliverables; pro-actively communicates expectations and milestones to all cross-functional team members. The Program Manager reports to Linqia's Manager of Strategic Program Management
What You'll Do
- Responsible for program management of complex projects and initiatives (status, process improvements, etc) in support of our mission to deliver excellent Client experiences
- Quarterback project schedule planning and execution; update reports and proactively communicate program status to key stakeholders throughout program lifecycle in weekly status meetings
- Spearhead project pipeline planning and proactively balance project loading with cross-functional bandwidth to ensure adequate resourcing of committed timelines
- Lead cross-functional teams in conducting hand-offs for successful execution and post mortem reviews to gather and communicate key takeaways for continuous improvement
- Identify improvement projects and lead implementation of program management tools (Asana) and processes (internal and Client)
- Route creative to influencers and clients, ensuring feedback is clear, actionable and revisions are received on time
- Identify program risks early on and convenes cross-functional partners to align / mitigate solutions
- Monitor and advocates process; identifies gaps / improvements to work more efficiently
- Demonstrate ownership / investment in the work; has clear understanding of business goals and internal culture
- Guide the client seamlessly through the process while also keeping them accountable to the joint success
Qualifications
4+ years of experience in account, project or program management, agency experience preferredHeavily people-oriented : effective relationship-building skills; ability to cultivate strong partnerships across functions to bring people together toward common goals and consensusStrong and effective communication and presentation skills, both written and verbal; confidence in leading / facilitating cross-functional team meetings to achieve common resultsStrong multi-tasking and time management skills; ability to troubleshoot issues, juggle multiple programs, and prioritize accordinglyHigh energy and flexibility in a constantly evolving team environmentExcellent technical skills Google Sheets / Excel, Timeline Tracking (Asana preferred)Bachelor's degreeAbility to commute to Linqia's SF office twice a week