Contact Solution Project Manager

Job Title : Contact Solution Project Manager

Job ID : 24-05466

Location : Remote

Duration : 12 Months contract

Under broad supervision, manages projects through full life cycle from project definition through implementation of project deliverables. Creates collaborative partnership with all internal and external team members to accomplish the deliverables.

This position is remote based, but the candidate must reside in the Metro-Atlanta area.

Job Responsibilities :

• Selects and uses project management methodologies backed by modern software approaches such as SAFe, SCRUM, and Agile.
• Manages overall coordination of project from planning through implementation.
• Sets and manages project plans, priorities, timelines, milestones, and deliverable schedules.
• Regularly monitor project progress against the plan, identifying potential risks and roadblocks and developing mitigation strategies.
• Proactively manage changes to project scope and requirements.
• Collaborate with DECAL IT, Vendor, project team members and subject matter experts to implement solutions according to agreed-upon milestones and deliverables.
• Leads project planning sessions with multiple stakeholders, vendors, and subject matter experts.
• Coordinates the activities of multi-functional, collaborative teams, as well as task dependencies and schedule.
• Oversee stakeholder communication of progress, blockers, next steps.
• Assist with test plan and issue management process development.
• Document vendor progress of adhering to contract deliverables and communicate with executive leadership as needed address deficiencies.
• Provide timely updates to stakeholders on project status through reports / presentations.
• Develop and lead the project team to the delivery of successful project outcomes.
• Coordinates staff and other resources as needed.
• Facilitates discussion and consensus among various project stakeholders.
• Manages vendor relationship and deliverables

Agency Required Qualifications

Bachelor's degree in a related field from an accredited college or university AND Five years of recent relevant project management experience.

Agency Preferred Qualifications :

Agency Required Qualifications : Bachelor's degree in a related field from an accredited college or university AND Five years of recent relevant project management experience; and the following :

Technical Competencies :

Physical Position Requirements :