Quotient Sciences is a drug development and manufacturing accelerator providing integrated programs and tailored services across the entire development pathway. Cutting through silos across a range of drug development capabilities, we helpbiotech and pharma customers save precious time and money in getting drugs to patients.
We employ more than 1,100talented individuals globally, located at state-of-the-art development, manufacturing and clinical facilities in the UK and USA. Science, Agility and Culture are the core components that define Quotient Sciences, enabling us to do what we do in the way that we do it.
People join Quotient Sciences because we are a respected member of the drug development communitythat's focused on innovation and are driven by an unswerving belief that ideas need to become solutions, and molecules need to become cures, fast. Because humanity needs solutions, fast.
We are looking for a confident customer facing Reception Administrator to join our busy reception at Quotient Sciences clinical research facility in Miami. If you are Spanish speaking bilingual, and can multitask, with excellent customer service skills, and proficient in Microsoft Office, then this role is for you. This is a full-time position 8.30AM - 5.00PM Monday- Friday. Hourly.
Summary of job purpose
- Provides front desk and administrative support at the clinical facility of Quotient Sciences-Miami
- Helps to maintain building security by following safety procedures and controlling access via the reception desk, i.e., monitoring gate entrance, electronic registration of visitors and employee fire registry)
- Complies and adheres to GCP guidelines and regulations as required of this role.
- This role is classified as Non-Exempt
Qualifications and experience required for competent performance
Minimum of a High School Diploma or GED1 year of administrative experience, e.g. answering / routing calls, customer serviceMust be proficient in using Microsoft Office including Word, Excel, PowerPoint and OutlookMust be able to enter data into computer using software applications for data entry and word processingMulti-tasking, prioritization, planning / scheduling and teamwork are a must.Ability to interact with multiple personality types and cultural backgroundsHigh level of professionalism and ability to maintain confidentiality of sensitive informationKey skills include experience working with a variety of office equipmentMust be proficient in both English and SpanishMain tasks and responsibilities
Answers all incoming calls promptly, professionally and politelyGreets and welcomes all visitors arriving at the facility; identifies the visit purpose and contacts hosts or directs visitors to assigned meeting roomsMaintains a schedule for client visits and conference roomsPerforms data entry for clinic related timesheetsOrders lunches and refreshments for client visits, as requested by site leadership / managementReceives all incoming mail and distributes to proper locations; handling of vendor invoices and client remittancesProcesses other documents as designated by appropriate personnel for computer entry, scanning, filing / copying, emailing / distributing / mailing, shipping / issuingPreparation of shipments (FedEx packages / envelopes) as directedOrganizes meetings, including scheduling, sending reminders, and organizing catering when requested by the People team or VP & GMWorks with site leadership team to manage the site's calendars for internal and external visitors as neededActs as back up for other administrative functions on as needed basisAssist the People Team with the planning and execution of employee eventsAdditional Tasks / responsibilities
Regular and punctual attendanceComply with all Company policies and proceduresFollow all safety rules and regulationsAdhere to all environmental regulationsAttend and participate in all required training sessionsJob Demands
The job may involve the following :
Very high concentration of workStrict and tight deadlinesHaving to juggle a range of tasks / issues simultaneouslyWorking in a hazardous environment with high requirement to follow safety proceduresWorking outside normal working hoursNeeding to respond to client demandsPhysical Demands
The job may involve the following :
Able to lift 20 lbs.Able to stand, walk, use hands and fingers, talk and hearAble to sit and reach with hands and armsGood hand-eye coordination and visionAbility to perform repetitive tasks while maintaining speed of work and attention to detail without loss to productionAbility to take appropriate actions in cases of emergency, critical or hazardous situationsAbility to work with others in a team environmentApplication Requirements
When applying for a position with Quotient Sciences to be able to work in our organisation you must be aged 18 years or over and not have been debarred by the FDA. If you indicate you are under the age of 18 or have been debarred then your application will be automatically declined.
Our Commitment to Diversity, Equity and Inclusion
Quotient Sciences are advocates for positive change and conscious inclusion. We strive to create a diverse Quotient workforce and develop a workplace culture that provides a sense of acceptance for every person within our organisation. As a global employer, we recognise the value in having an organisation that is a true reflection and representation of our society today.
Specifically we will not discriminate on the basis of race, colour, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and / or local laws.
This applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
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