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Reception Administrator
Reception AdministratorQuotient Sciences Limited • Miami, FL, US
Reception Administrator

Reception Administrator

Quotient Sciences Limited • Miami, FL, US
15 hours ago
Job type
  • Full-time
Job description

Quotient Sciences is a drug development and manufacturing accelerator providing integrated programs and tailored services across the entire development pathway. Cutting through silos across a range of drug development capabilities, we helpbiotech and pharma customers save precious time and money in getting drugs to patients.

We employ more than 1,100talented individuals globally, located at state-of-the-art development, manufacturing and clinical facilities in the UK and USA. Science, Agility and Culture are the core components that define Quotient Sciences, enabling us to do what we do in the way that we do it.

People join Quotient Sciences because we are a respected member of the drug development communitythat's focused on innovation and are driven by an unswerving belief that ideas need to become solutions, and molecules need to become cures, fast. Because humanity needs solutions, fast.

We are looking for a confident customer facing Reception Administrator to join our busy reception at Quotient Sciences clinical research facility in Miami. If you are Spanish speaking bilingual, and can multitask, with excellent customer service skills, and proficient in Microsoft Office, then this role is for you. This is a full-time position 8.30AM - 5.00PM Monday- Friday. Hourly.

Summary of job purpose

  • Provides front desk and administrative support at the clinical facility of Quotient Sciences-Miami
  • Helps to maintain building security by following safety procedures and controlling access via the reception desk, i.e., monitoring gate entrance, electronic registration of visitors and employee fire registry)
  • Complies and adheres to GCP guidelines and regulations as required of this role.
  • This role is classified as Non-Exempt

Qualifications and experience required for competent performance

  • Minimum of a High School Diploma or GED
  • 1 year of administrative experience, e.g. answering / routing calls, customer service
  • Must be proficient in using Microsoft Office including Word, Excel, PowerPoint and Outlook
  • Must be able to enter data into computer using software applications for data entry and word processing
  • Multi-tasking, prioritization, planning / scheduling and teamwork are a must.
  • Ability to interact with multiple personality types and cultural backgrounds
  • High level of professionalism and ability to maintain confidentiality of sensitive information
  • Key skills include experience working with a variety of office equipment
  • Must be proficient in both English and Spanish
  • Main tasks and responsibilities

  • Answers all incoming calls promptly, professionally and politely
  • Greets and welcomes all visitors arriving at the facility; identifies the visit purpose and contacts hosts or directs visitors to assigned meeting rooms
  • Maintains a schedule for client visits and conference rooms
  • Performs data entry for clinic related timesheets
  • Orders lunches and refreshments for client visits, as requested by site leadership / management
  • Receives all incoming mail and distributes to proper locations; handling of vendor invoices and client remittances
  • Processes other documents as designated by appropriate personnel for computer entry, scanning, filing / copying, emailing / distributing / mailing, shipping / issuing
  • Preparation of shipments (FedEx packages / envelopes) as directed
  • Organizes meetings, including scheduling, sending reminders, and organizing catering when requested by the People team or VP & GM
  • Works with site leadership team to manage the site's calendars for internal and external visitors as needed
  • Acts as back up for other administrative functions on as needed basis
  • Assist the People Team with the planning and execution of employee events
  • Additional Tasks / responsibilities

  • Regular and punctual attendance
  • Comply with all Company policies and procedures
  • Follow all safety rules and regulations
  • Adhere to all environmental regulations
  • Attend and participate in all required training sessions
  • Job Demands

    The job may involve the following :

  • Very high concentration of work
  • Strict and tight deadlines
  • Having to juggle a range of tasks / issues simultaneously
  • Working in a hazardous environment with high requirement to follow safety procedures
  • Working outside normal working hours
  • Needing to respond to client demands
  • Physical Demands

    The job may involve the following :

  • Able to lift 20 lbs.
  • Able to stand, walk, use hands and fingers, talk and hear
  • Able to sit and reach with hands and arms
  • Good hand-eye coordination and vision
  • Ability to perform repetitive tasks while maintaining speed of work and attention to detail without loss to production
  • Ability to take appropriate actions in cases of emergency, critical or hazardous situations
  • Ability to work with others in a team environment
  • Application Requirements

    When applying for a position with Quotient Sciences to be able to work in our organisation you must be aged 18 years or over and not have been debarred by the FDA. If you indicate you are under the age of 18 or have been debarred then your application will be automatically declined.

    Our Commitment to Diversity, Equity and Inclusion

    Quotient Sciences are advocates for positive change and conscious inclusion. We strive to create a diverse Quotient workforce and develop a workplace culture that provides a sense of acceptance for every person within our organisation. As a global employer, we recognise the value in having an organisation that is a true reflection and representation of our society today.

    Specifically we will not discriminate on the basis of race, colour, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and / or local laws.

    This applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

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    Reception • Miami, FL, US

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