Talent.com
Sales Operations Strategy and Planning Manager
Sales Operations Strategy and Planning ManagerServiceNow • Waltham, MA, US
Sales Operations Strategy and Planning Manager

Sales Operations Strategy and Planning Manager

ServiceNow • Waltham, MA, US
2 days ago
Job type
  • Full-time
Job description

Sales Operations Strategy and Planning Manager

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role :

We are seeking a highly motivated Senior Operations Strategy and Planning Manager to support our Hyperscaler Sales Organization. You will be joining a fast-paced, high-growth organization that is delivering against one of ServiceNow's biggest priorities.

In this role, you will :

  • Drive operational readiness of hyperscaler geographical and GTM program expansions

Be the Subject Matter Expert on hyperscaler sales operations in all transformation programs.

  • Own and drive hyperscaler sales operations deliverables in all transformation workstreams.
  • Assess and resolve operational impacts / gaps / risks of transformation changes; ensure launches are successful with no disruption to sales cycle and rep compensation.
  • Collaborate with extended cross-functional teams on issue identification and solutioning.
  • Educate hyperscaler business operations managers on transformation impact to territories, targets, attainment, and compensation and ensure needed actions are taken.
  • Lead all operational annual planning activities for the hyperscaler sales organization
  • Collaborate with cross-functional planning team to understand, document, communicate and drive planning calendar and deliverables.

  • Coordinate annual planning across hyperscaler operations and ensure all deliverables are met correctly and on time.
  • Partner with Hyperscaler Sales Leaders, Business Operations Managers, and Analytics on sales territory analysis and design, compensation plan design, target setting and Headcount plans. Formulate and present recommendations to leadership.
  • Qualifications

    To be successful in this role you have :

  • 10+ years experience in a software Sales GTM organization, driving planning and business transformation programs.
  • Deep understanding of sales GTM motions and ecosystems : direct, channel, and hyperscaler marketplaces.
  • Proven experience in sales planning function : Territory and coverage design, sales compensation design, and target setting and attainment.
  • Proven program management expertise.
  • Outstanding communication, interpersonal, leadership and influencing skills, with a proven ability to work collaboratively and cross-functionally.
  • Exceptional presentation skills; must be able to synthesize and distill the very complex into simple and clear messages, articulating challenges, impact, risk, and recommendations.
  • Excellent analytical and problem-solving skills with ability to drive conflict resolution.
  • Proven ability to operate in ambiguity, think strategically, and drive tactical execution in fast-paced environments.
  • Proven ability to connect the dots across functions to understand impact and risk.
  • Exceptional organizational skills and strong attention detail.
  • Expert Microsoft suite skills; PowerPoint, Word, Excel
  • For positions in this location, we offer a base pay of $131,300 - $229,800, plus equity (when applicable), variable / incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

    Create a job alert for this search

    Sales Manager • Waltham, MA, US

    Related jobs
    AI-Enabled Early Operational Strategy Leader

    AI-Enabled Early Operational Strategy Leader

    Sanofi • CAMBRIDGE, MA, US
    Full-time
    AI-Enabled Early Operational Strategy Leader.Are you ready to shape the future of medicine? The race is on to speed up drug discovery and development to find answers for patients and their families...Show more
    Last updated: 14 hours ago • Promoted • New!
    Inventory Planning (IC) Manager

    Inventory Planning (IC) Manager

    CVS Health • Woonsocket, RI, US
    Full-time
    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading h...Show more
    Last updated: 30+ days ago • Promoted
    Sr. Operations Manager

    Sr. Operations Manager

    Amazon • North Andover, MA, US
    Full-time
    Our Senior Operations Managers are responsible for all budgetary, people development, and operations objectives.The Senior Operations Manager is responsible for all aspects of operation or function...Show more
    Last updated: 30+ days ago • Promoted
    Wealth Operations Manager - Retirement and Wealth (Danvers, MA)

    Wealth Operations Manager - Retirement and Wealth (Danvers, MA)

    OneDigital • Danvers, MA, US
    Full-time
    Onedigital Financial Services Opportunity.When you ask people what gives them peace of mind to live their best life, having a sense of financial security is usually at the top of the list.Our finan...Show more
    Last updated: 30+ days ago • Promoted
    Proposal Operations Manager

    Proposal Operations Manager

    L3Harris Technologies • NEWTON HIGHLANDS, Massachusetts, United States
    Full-time
    L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do.Our employees are unified in a shared dedication to our customers’ mission and quest ...Show more
    Last updated: 30+ days ago • Promoted
    Representative, Sales Development

    Representative, Sales Development

    COLE-PARMER INSTRUMENT COMPANY • Franklin, MA, US
    Full-time
    Representative, Sales Development.Position Location : US – Field; Northeast & East Coast.FLSA Status (Exempt / Non-Exempt) : Exempt. FLSA Status (Exempt / Non-Exempt) : mpt.The Sales Development ...Show more
    Last updated: 18 days ago • Promoted
    Sales Development Representative- Captains Program

    Sales Development Representative- Captains Program

    Oliver Inc. • Fitchburg, MA, US
    Full-time
    Sales Development Representative – Captain's Program at Oliver Inc.Are you looking for a career that challenges you and gives you the opportunity to learn and grow every day? Look no furt...Show more
    Last updated: 30+ days ago • Promoted
    Sales Operations Manager, Sampling Program (Hybrid)

    Sales Operations Manager, Sampling Program (Hybrid)

    Insulet Corporation • Acton, MA, US
    Full-time
    Sales Operations Manager, Sampling Program.Are you ready to take your career to the next level by joining a global medical device market leader in diabetes care? At Insulet Corporation, we are tran...Show more
    Last updated: 30+ days ago • Promoted
    Strategic Customer Success ManagerBoston, MA

    Strategic Customer Success ManagerBoston, MA

    Paperless Parts • Charlestown, MA, US
    Full-time
    Strategic Customer Success Manager.Paperless Parts provides the manufacturing industry with a SaaS platform that empowers the next generation of manufacturers to join the digital age.When manufactu...Show more
    Last updated: 30+ days ago • Promoted
    Operations Transition Project Manager

    Operations Transition Project Manager

    BAE Systems • Nashua, NH, US
    Full-time
    Operations Transition Project Manager.BAE Systems has an exciting opportunity for an experienced program management leader to lead a factory transition and Operations Ramp 2 Rate project.As the Ope...Show more
    Last updated: 4 days ago • Promoted
    Senior Business Manager Store Brands

    Senior Business Manager Store Brands

    CVS Health • Woonsocket, RI, US
    Full-time
    Senior Strategy & Business Manager.At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming he...Show more
    Last updated: 30+ days ago • Promoted
    Director, Revenue Strategy, Analytics, and Planning

    Director, Revenue Strategy, Analytics, and Planning

    Year Up • Boston, MA, US
    Full-time
    Director, Revenue Strategy, Analytics, and Planning.Reporting to the Senior Director, Revenue Strategy, Analytics, and Planning, the Director will innovate, execute, and manage new and standard goa...Show more
    Last updated: 30+ days ago • Promoted
    Senior Commercial Strategy & Operations ManagerBoston, MA; Charlottesville, VA; Columbus, OH; Durham, NC

    Senior Commercial Strategy & Operations ManagerBoston, MA; Charlottesville, VA; Columbus, OH; Durham, NC

    WillowTree • Boston, MA, US
    Full-time
    Senior Commercial Strategy & Operations Manager.Welcome to TELUS Digital where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division o...Show more
    Last updated: 30+ days ago • Promoted
    Sr. Analyst, Product Management, Carbons, Compounds & Silica Technologies

    Sr. Analyst, Product Management, Carbons, Compounds & Silica Technologies

    Cabot Corporation • North Billerica, MA, US
    Full-time
    Cabot has an exciting opportunity for a Sr.Analyst, Product Management to help develop and implement business opportunities that will optimize growth and profitability across the Carbons, Compounds...Show more
    Last updated: 30+ days ago • Promoted
    Sales Operations Manager

    Sales Operations Manager

    Premier Martial Arts • Boston, MA, US
    Full-time
    Start Your Career With Premier Martial Arts Today!.Premier Martial Arts has been in business for more than 20 years, and since our founding in 1998 we have helped thousands of students of all ages ...Show more
    Last updated: 30+ days ago • Promoted
    EY-Parthenon - Strategy and Exe - Com Strategy - Manager - Multiple Positions - 1645204

    EY-Parthenon - Strategy and Exe - Com Strategy - Manager - Multiple Positions - 1645204

    EY • Boston, MA, US
    Full-time
    EY-Parthenon - Strategy and Execution - Com Strategy - Manager.EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.At EY...Show more
    Last updated: 26 days ago • Promoted
    Forecast & Strategy Lead

    Forecast & Strategy Lead

    Takeda Pharmaceuticals America, Inc. • Cambridge, MA, US
    Full-time
    Takeda Pharmaceuticals USA, Inc.Forecast & Strategy Lead in Cambridge, MA to Execute development of demand in-line forecasts for assigned therapeutic areas in support of standard business processes...Show more
    Last updated: 7 days ago • Promoted
    Operations Transition Project Manager

    Operations Transition Project Manager

    Clearance Jobs • Nashua, NH, US
    Full-time
    Operations Transition Project Manager.BAE Systems has an exciting opportunity for an experienced program management leader to lead a factory transition and Operations Ramp 2 Rate project.As the Ope...Show more
    Last updated: 1 day ago • Promoted