Front Desk & Billing Specialist

Front Desk & Billing Specialist

We are seeking a highly organized and detail-oriented Front Desk & Billing Specialist to support our administrative and billing operations. This position plays a vital role in managing client records, securing insurance authorizations, and ensuring smooth front office operations.

Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.

Key Responsibilities :

• Greet and assist visitors and clients in a professional and welcoming manner
• Answer incoming calls and route them appropriately
• Perform general administrative duties including filing, printing, data entry, and organizing documents
• Prepare and manage onboarding materials for new clients
• Collect, scan, and upload client documents (e.g., insurance cards, ID)
• Verify insurance eligibility and confirm coverage details
• Work directly with insurance companies to secure service authorizations
• Efficiently process and manage insurance denials
• Follow up on unpaid claims or outstanding balances
• Troubleshoot and resolve claim issues, communicating with relevant parties as needed
• Coordinate with billing staff to maintain accurate and up-to-date client records
• Prepare reports and correspondence as requested
• Monitor and replenish office supplies
• Provide support to team members and management as needed
• Perform other administrative and billing-related tasks as assigned

Qualifications :

If you meet the qualifications and are interested in joining a collaborative and mission-driven team, please submit your resume for consideration.