Asst Business Office Manager

Assistant Business Office Manager

Alto Johns Creek Johns Creek, GA ? MondayThursday | 8 : 00am4 : 00pm $18-$19.25 / hr

Alto Johns Creek is seeking an Assistant Business Office Manager / Receptionist to support both daily business operations and the front desk experience. This role is perfect for someone who enjoys balancing organizational tasks with providing excellent service to residents, families, and team members.

What You'll Do :

Answer phones and greet guests with professionalism and warmth

Assist with scheduling, data entry, and administrative support

Work with Yardi accounting systems and business office tasks

Help maintain a smooth, resident-centered community environment

What We're Looking For :

Experience in senior living, assisted living, or skilled nursing preferred

Strong organizational and communication skills

Previous experience with phones, scheduling, and data entry

Yardi experience a plus

At Alto Johns Creek, you'll be part of a collaborative, growth-oriented team where your work truly makes a difference.

Assistant Business Office Manager (ABOM) is responsible for supporting the Business Office Manager (BOM) in coordinating and performing office functions in addition to the Receptionist duties.

Areas of Responsibility :

Process and manage resident accounts. Post resident payments daily onto the residents account, prepare deposits (balance cash to posting journal and bank deposits), take deposits to the bank daily, scan and send copies of deposit slips to St. Louis, assess monthly charges, and generate statements, and collect all fees.

Account for move-in, move-out, transfer, charges, and collections. Collect, compute, and enter charges. Send out resident billings. Process refunds and correspondence related to refunds. Charge guest meals, tray service, escort services, additional laundry, and maintenance requests to residents, and enter rate changes and verify accuracy of all charges on residents account.

Manage and ensure adherence to the on-boarding process by advising management regarding reference checks, background checks, sex offender checks, and drug testing, etc.

Create and maintain current associate records for verification of completed mandatory training and in-service requirements, ensure training documentation is always survey ready as well as create and maintain associate personnel files.

Assist Receptionists by answering telephone calls and transferring them to proper department, taking messages when necessary.

Other duties as assigned.

Qualifications

Required Qualifications

Must be a minimum of 18 years of age.

Working knowledge of and comfort with Microsoft Office programs including Word, Excel, and Outlook required.

Strong organization / planning, verbal / written, multi-tasking, and time management skills are vital.

Must have a positive Criminal Background Screening.

The Community is a drug free workplace, associates are subject to adherence to the Company Drug Free Workplace policy.

Preferred Qualifications

Minimum of one (1) year office-related experience preferred.

High school diploma or equivalent.

Basic mathematical skills are a plus.

Perks & Benefits

Competitive Pay

Affordable Health Insurance Plans

Life Insurance and Disability Plans

401(k) Retirement Savings

Time off Benefits

Associate Recognition and Anniversary Awards

Employee Assistance Program

Associate & Resident Referral Bonus Program

Associate Satisfaction Surveys

Fun Work Environment!

Love Management Company, LLC, is an equal opportunity employer. Applicants will be considered for employment without regard to race, color, religion, disability, age, sex, sexual orientation, gender identity, pregnancy, national origin, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.