Director of Operations

Operations Director

The Operations Director helps lead the team to ensure employee and client retention and growth. The Operations Director oversees accounts in the assigned portfolio and assists in implementing processes, procedures, and systems associated with branch initiatives and company-wide business processes. Under the guidance of the executive team, this role will direct operations staff to research and resolve client issues and interact with other departments in the pursuit of client services while supporting the management team.

FL CAM License required

Ability to train required

3+ years of management / supervisory experience required

8+ years of Community Association experience and Portfolio Management experience preferred

Knowledge of Business Math at a proficient level

Strong Financial Acumen

Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at an expert level

Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at an expert level

Professional communication skills (phone, interpersonal, written, verbal, etc.)

Self-motivated, proactive, detail oriented and a team player

Initiative and problem-solving abilities

Confidentiality and discretion in the performance of all duties and responsibilities

Time management and time critical prioritization skills

Experience :

Community Association Management : 8+ years (Required)

Training Employees (Required)

License / Certification :

Florida CAM License (Required)

Willingness To Travel :

50% (Preferred)

Work Location : Multiple locations

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.