Field Support Technician

Provides day-to-day workstation replacement services for the Annual Information Services PC Refresh. Removal of old workstations and installation of new workstations. Imaging and configuring new workstations including peripherals, software, and network printers. Work with users to validate functionality after replacement and assist with any issues. Perform wire management for ease of troubleshooting and user / equipment safety. Surplus any old equipment to ensure proper disposal according to departmental best practices.

Professional who applies acquired job skills, policies, and procedures to complete substantive assignments / projects / tasks of moderate scope and complexity; exercises judgment within defined guidelines and practices to determine appropriate action. Applies professional business / technical support concepts to resolve hardware, software, and networking issues of moderate scope and complexity for a broad range of applications where analysis of situations or data requires a review of a variety of factors. Within defined procedures and practices, determines appropriate action. Provides escalated, broad technical support. Plans and implements hardware and software upgrades. Troubleshoots resolves or appropriately triages moderately complex network connectivity issues.

• Refresh is typically conducted during non-peak business hours in order to reduce impact to end users (afternoons, early mornings)
• ? Hours worked can vary depending on site needs
• Experience conducting escalated, broad technical support including hardware and software tests, analyzing test results, and producing reports of conclusions and recommendations.
• Experience in use and knowledge of networking protocols such as DHCP, TCP / IP, etc.
• Demonstrated skill in configuring, troubleshooting, and supporting escalated end-user client systems including desktop, laptop, and mobile computing devices.
• Broad knowledge of enterprise system functions, dependencies, and interactions and ability to use this information to troubleshoot.
• Requires interpersonal skills in order to work with both technical and non-technical personnel at various levels in the organization.
• Experience developing and administering formal technical training to users at a variety of levels. Ability to elicit and communicate technical and non-technical information in a clear and concise manner.
• Demonstrates problem-solving skills.
• Working knowledge of desktop and business / technical support systems.
• Demonstrated judgment to delegate / escalate issues appropriately.
• Requires interpersonal skills in order to work with both technical and non-technical personnel at various levels in the organization.
• Skills

Windows 10, Desktop, Troubleshooting, Windows

• Top Skills Details

Windows 10,Desktop,Troubleshooting,Windows

• Additional Skills & Qualifications

Contract Length : 16 weeks from start date

Shifts : Shift will be variable, contingent on department access availability. Shifts may begin as early at 07 : 00am and may begin as late as 11 : 30pm.

• Experience Level

Entry Level

• Pay and Benefits

The pay range for this position is $24.00 - $24.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off / Leave (PTO, Vacation or Sick Leave)
• Workplace Type

This is a fully onsite position in San Diego,CA.

• Application Deadline

This position is anticipated to close on Oct 31, 2025.

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About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.