Head of GTM & Operations
NexDiscovery — San Francisco (In-Person) – First business hire. Reports directly to the founders.
Company Description :
Dashboards explain the past. NexDiscovery changes the future.
NexDiscovery is the only AI platform that works inside the enterprise, turning raw data into action autonomously — no prompts, no dashboards, no data leaving your walls. Our patent-pending Proactive Intelligence engine continuously explores CRM, ERP, and financial systems to detect what’s about to happen — surfacing the signals that drive revenue, prevent risk, and repair data quality before anyone asks.
Already live with enterprises in the U.K. and U.S., NexDiscovery is proving that real AI ROI is possible — securely, autonomously, and in 30 days.
Role Overview :
We’re hiring our first non-technical business leader — in person in San Francisco — to become the operational backbone of NexDiscovery’s early go‑to‑market motion.
This is a builder role. You will accelerate founder‑led sales, run all enterprise pilots, manage customer implementations, and stand up the systems that will take us from early traction to $5M ARR.
You will work side‑by‑side with the founders in SF, shaping GTM, customer delivery, operations, and category leadership. This is an opportunity to join at the earliest stage and help define the motion of a new category : Proactive Intelligence.
What You Will Own :
GTM & Sales Acceleration
- Partner directly with founders on all stages of founder‑led sales
- Build outbound sequences, messaging, decks, demos, and ROI frameworks
- Qualify prospects, run discovery, and advance opportunities
- Own pipeline hygiene, forecasting, and CRM processes
- Support enterprise security reviews, procurement, and data requirements
Pilot Program Delivery (30-Day Enterprise POCs)
Project‑manage each pilot from scoping to data alignment to deploymentCoordinate system connections across CRM, ERP, finance, and BI dataWork closely with engineering as we deploy into customer VPC / on‑prem environmentsProduce weekly Insight Packs that translate complex patterns into clear business impactLead executive readouts with CROs, CFOs, and Innovation leadersDrive pilot → annual contract conversions with clear ROI narrativesCustomer Success & Active Delivery
Own the customer relationship post‑contractBuild the onboarding, adoption, and renewal playbooks from scratchEstablish a proactive insight‑delivery cadence for executive sponsorsCapture product feedback and prioritize it with engineering and foundersEnsure smooth deployments for expansions, new use cases, or new systemsBusiness Operations
Stand up internal operational systems (CRM, RevOps processes, reporting, tooling)Create clarity and structure where none existsBuild repeatable GTM workflows, templates, and internal documentationOwn internal metrics, reporting, and execution rhythmsHelp architect our embedded partner delivery framework with BI / innovation firmsFounder Leverage
Operate as an extension of the foundersRun cross‑functional initiatives across sales, operations, engineering, and deliveryEnsure speed, organization, and communication across initiativesBuild a high‑trust operating cadence in person in SFWhat Great Looks Like :
Have built early GTM, RevOps, or Customer Success motions at a startupHave ran complex technical pilots, implementations, or programsAre exceptional at project management and stakeholder communicationAre comfortable navigating enterprise systems (Salesforce, HubSpot, NetSuite, Snowflake, etc.)Move fast, think clearly, and operate with high judgmentThrive in ambiguity and enjoy building new categoriesAre highly accountable, low ego, and deeply customer‑focusedLove solving messy cross‑functional problems and turning them into repeatable playbooksQualifications : Must Have
4 years in GTM, RevOps, BizOps, Customer Success, Consulting, or ImplementationsProven experience working with enterprise systems or data‑heavy workflowsExperience managing POCs, technical pilots, or complex customer programsStrong analytical and communication skillsAbility to work in person in San Francisco, directly with the foundersNice to Have
Experience in AI, analytics, data engineering, or enterprise SaaSComfort with VPC / on‑prem deployments or security‑conscious environmentsLight data skills (SQL, Python, advanced spreadsheets)Previous first / early business hire experienceYou’ll Be a Great Fit If You :
Email Jeremy.vince@nexdiscovery.com with interest in the positionFollow our company page onCompensation :
– Meaningful equity upfront, with a competitive salary starting in February.
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