Senior Facilities Manager

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients.

We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.

Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

The role is responsible for managing an 18M sq ft portfolio with a fast-paced client in the Dallas Fort Worth area. The position leads an IFM program that includes 150+ engineers, facility management professionals, facility coordinators and CMMS / data lead.

Relationship Management

• Manage the performance and outcomes of assigned staff reporting to the position.
• Ensure contract compliance, accurate and timely reporting, and resolve critical customer relations issues
• Lead client facing meetings that encourage team building and guide the client through change management

Compliance

• Provide overall facility services in accordance with accounts’ standard processes and procedures including application of policies and programs, coordination of information
• Ensure compliance with portfolio wide initiatives and required local, state and federal laws and regulations that pertain to the operating of facilities entrusted to the Facility Partners to manage on behalf of the client

Process Management

• Manage, coordinate, and exercise functional responsibility for Facility Management services within assigned facilities.
• Prepare, submit and manage facility budgets with the clients’ goals and objectives addressed, track variances
• Prepare and report on KPI's to track team performance
• Lead critical emergency events with sound communication and incident command protocols

People Management

• Responsible for overall team management, staff development and planning. Execute staff succession and growth plans.
• For every direct report, build actionable and measurable career development plans; direct report in consistent conversations regarding progress
• Any and all other duties and tasks assigned.

Education / training

• Bachelor's Degree in Engineering or equivalent combination of experience and education
• CFM, RPA, or FMP designation preferred

Years of relevant experience

10+ years of experience

Skills and knowledge

• Strong leadership and relationship building skills
• Strong interpersonal skills and problem solving ability
• Excellent verbal / written communication and presentation skills
• Proven record of providing excellent internal and external customer service
• Knowledge of engineering program management
• Knowledge of Excel and ability to analyze data

Location :

On-site Dallas Fort Worth, TX

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth :

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

Some of these benefits may include :

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Flexible and Remote Work Arrangements may be available

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.

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We will then delete it safely and securely.