Manager, Marketplace Partner Payments
We are seeking a highly analytical and strategic Manager to join the Marketplace Partner Payments team. This role is an individual contributor position with significant impact and visibility, driving critical initiatives across Payments, Financial Risk Management, Seller Services, and Financial Operations for Walmart Marketplace sellers. You will play a pivotal role in scaling payment systems, develop industry-leading seller tools, and mitigate financial risk through data-driven insights and operational excellence. This is a high-impact role requiring a blend of strategic thinking, advanced analytics, product sense, and strong cross-functional collaboration with teams across Product, Tech, Data Science, Risk, and Operations.
Analyze and monitor payment and Marketplace data to identify emerging patterns, anomalies, and proactively address potential financial risks.
Develop and implement strategies and robust controls to minimize payments losses and secure funds for future needs (returns, chargebacks, seller services, etc.) as needed. Partner closely with Performance, Seller Risk, Data Science, and Operations teams to ensure a secure payment ecosystem.
Collaborate with Product & Tech teams to build foundational payment tools and controls. Drive improvements in operational efficiency, ecosystem capabilities and scalability, ensuring alignment with regulatory requirements and industry best practices.
Expand and streamline payment processes to achieve greater scalability and efficiency. Optimize manual reviews and interventions in cash flow for trusted sellers, while maintaining a secure experience across diverse segments and channels.
Establish key performance indicators (KPIs), dashboards, and reporting mechanisms to track payment performance, financial exposure, and seller health. Deliver actionable insights to leadership and cross-functional partners on payments trends.
Collaborate with different Marketplace Business, Product, and Risk teams to implement tailored payment strategies for different seller programs and segments.
Develop and refine data-driven collection strategies to effectively recover financial losses.
You'll make an impact by :
Strong analytical aptitude
Effective communication skills
Demonstrates leadership capabilities
Driving ownership and accountability
Use data and analysis to drive decisions
Fosters trust with internal partners
Values team dynamics and inputs
Commitment driven
Bias for action
Qualifications :
Master's in Business, Statistics, Computer Science, or similar field required.
At least 3 years industry experience, preferably in Payments, eCommerce, Risk, Financial Services, or similar space.
Advanced understanding of SQL and working with large datasets.
Understanding of and proven track record in risk management, credit (preferably commercial), chargeback mitigation, or fraud prevention in payments is an advantage.
Ability to lead cross functional teams and prior experience working with Product and Technology teams; proven ability to influence internal / external partners and provide clear actionable insights.
Experience with one or more data visualization tools such as Tableau, Looker etc.
Deep analytical abilities, both quantitative and qualitative, and a track record of applying these to inform effective and successful business decisions.
Exceptional communication and interpersonal skills, with the ability to influence and build relationships with stakeholders at all levels.
Knowledge of e-commerce marketplace platforms, fulfillment services, or seller payments and financial ecosystems is a plus.
About Walmart :
At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainabilityand everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance, and hundreds of other industriesall while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for? Walmart, Inc. is an Equal Opportunity Employer By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
Marketplace Manager • Bentonville, AR, US