Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits :

Simple IRA

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Flexible schedule

Training & development

ABOUT OUR AGENCY :

Our agency has been proudly serving the community since 2007 and is home to a team of six. We offer a Simple IRA, major medical insurance, disability insurance, PTO, sick time, and competitive bonuses throughout the year to reward great work.

We look for individuals with strong sales or customer service experience, excellent communication skills, adaptability, integrity, and a positive attitude.

What makes our agency a great place to work is simple : we invest in our team. We provide strong training, proven systems, and a supportive culture where collaboration and professional growth thrive. With meaningful marketing support and clear processes in place, our team has the tools to succeed and build lasting careers.

Were also proud to be deeply involved in our community through partnerships with the Southeast Chicago Chamber of Commerce, Chatham Business Association, and several local initiatives including leadership roles in housing and education programs. If youre looking to grow with a team that values both people and performance, this could be a great fit for you.

ROLE DESCRIPTION :

Charles Cathey - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Customer Service Representative - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you to communicate directly with clients, identify their needs, and market products or services that maximize value. You may also assist in developing strategies and establishing quotas for our agency.

If you are energetic, goal-oriented, and sales-minded, we are excited to harness your talents in this rewarding opportunity to build your career.

RESPONSIBILITIES :

• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Work with the agent to establish and meet sales and service goals.
• Maintain a strong work ethic with a total commitment to success each and every day.
• Work alongside your agencys team to ensure successful, long-lasting customer relations.

QUALIFICATIONS :

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals / quotas preferred
• Ability to effectively relate to a customer
• Property & Casualty license
• Life / Health license or ability to attain
• Bilingual Spanish preferred.