General Manager

General Manager

We are seeking a new General Manager for our Hampton Inn in Petaluma, CA, to join our passionate team of professionals. We are looking for a General Manager who is energetic, engaged, efficient, strategic, and an effective leader. As a General Manager in a Select Service hotel, you will be responsible for managing the property operations and continuing to make improvements in guest services, employee management, sales / marketing, property appearance and profit / financial control.

The Key Responsibilities :

• Demonstrate and promote a 100% commitment to providing the best possible experience for our guests and employees.
• Responsible for maximizing revenues and flow through to GOP to meet or exceed budget.
• Responsible for preparation of property budget and forecasts.
• Work with Director of Sales.
• Work with sales staff to manage all sales activities of the property and meet revenue objectives, activities include setting goals, completing competitive surveys, taking reservations and compiling reports.
• Promote 100% guest satisfaction throughout property. Instills the 100% guest satisfaction objective to management and hourly associates.
• Work with Human Resources to recruit qualified applicants and train employees in accordance with company standards.
• Motivate and give direction to all employees.
• Inspect and document repairs and cleanliness of property with Executive Committee and Head of Maintenance to ensure optimum upkeep and repair, room cleanliness and overall property appearance.
• Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws, responsibilities to supervise or assist in include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

The Model Qualifications :

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