Sr Administrative Assistant - Full Time - Day

Sr Administrative Assistant

At Houston Methodist, the Sr Administrative Assistant position is responsible for applying expertise to perform a variety of non-clinical administrative support tasks including scheduling, coordination, and follow-up tasks for meetings, events, and professional travel; managing of calendars; preparing documents and presentation materials; processing invoices and reimbursements; composing and / or transcribing correspondence / documents; supporting department projects / activities; creating and maintaining databases, spreadsheets, answering telephones and providing related follow-through. This position demonstrates proficient use of computer hardware and software, telecommunication, and other office equipment and the ability to navigate multiple systems simultaneously. The Sr Administrative Assistant position is accountable for ensuring accuracy and completeness through attention to detail. This position supports an individual / department or multiple individuals / departments.

PEOPLE ESSENTIAL FUNCTIONS

• Greets customers and responds to general and specific inquiries that require advanced department knowledge and critical thinking skills.
• Answers and triages customer calls and questions.
• Identifies and anticipates potential customer problems, communicates concerns to appropriate management; addresses issues as instructed, responding professionally at all times, and reports resolutions.
• Role models healthy work relationships such as mitigation of conflict, leading problem-solving and resolution efforts.
• Serves as preceptor, mentor, and resource to less experienced staff. Recommends initiatives to improve department scores for employee engagement.

SERVICE ESSENTIAL FUNCTIONS

QUALITY / SAFETY ESSENTIAL FUNCTIONS

FINANCE ESSENTIAL FUNCTIONS

GROWTH / INNOVATION ESSENTIAL FUNCTIONS

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business / job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION

WORK EXPERIENCE

LICENSES AND CERTIFICATIONS - REQUIRED

KNOWLEDGE, SKILLS, AND ABILITIES

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

ON-CALL

On Call

TRAVEL

May require travel within the Houston Metropolitan area No

May require travel outside Houston Metropolitan area No

Company Profile :

Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas and one of America's "Best Hospitals." As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation's largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist's primary academic affiliates are among the nation's leading health care organizations : Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&M University and the University of Houston. With 948 operating beds, 85 operating rooms and more than 8,400 employees, Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world. Houston Methodist is an Equal Opportunity Employer.