About the Job :
SUMMARY : We are searching for a Bilingual (Spanish) Part-time Customer Service Rep with Medical Scheduling skills to work in our clinic. Our ideal candidate will have great interpersonal communication skills. This position is in Sugar Land Texas.
ESSENTIAL FUNCTIONS :
- Make outbound calls and take inbound calls.
- Ensure the office has correct demographic and insurance information on file.
- Schedule patients for advanced physical exams.
- Assist patients with scheduling appointments.
- Call on campaigns to schedule.
- Meet weekly and monthly scheduling goals.
- Proactively implement and execute scheduling processes.
- Ensure patients comfort by anticipating anxieties and effectively answering patient questions.
- Update patient records.
- Follow all HIPAA regulations.
EDUCATION AND EXPERIENCE :
Excellent computer skills.Experience with EMR Systems. Preferably Epic, ECW and Athena.POSITIVE, professional attitude and code of conduct.Ability to meet goals.Passionate about helping people and healthcare.Excellent, professional communication skills.Must be Bilingual (Spanish).Job Type : Part time.
Pay : $19.00 - $21.00 per hour.
Schedule :
16-32 hours per week.Monday to Friday and occasional Saturdays.Work Location : In person - Sugar Land Texas.