Talent.com
Sr. Global Payroll Operations Manager - Americas
Sr. Global Payroll Operations Manager - AmericasTransUnion • Chicago, IL, United States
Sr. Global Payroll Operations Manager - Americas

Sr. Global Payroll Operations Manager - Americas

TransUnion • Chicago, IL, United States
2 days ago
Job type
  • Full-time
Job description

TransUnion's Job Applicant Privacy Notice

Personal Information We Collect

Your Privacy Choices

What We'll Bring :

At TransUnion, we strive to build an environment where our associates are in the driver's seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.

This leader will be responsible for managing a team of payroll associates based in Costa Rica, ensuring accurate and timely payroll processing in partnership with payroll outsourcing service provider and local country HR teams.

The Payroll Operations Manager will serve as the primary point of contact for payroll escalations, compliance, and process improvements while ensuring adherence to company policies and local regulatory requirements.

This role ensures seamless communication, process alignment, and issue resolution while supporting the implementation of standardized Payroll processes.

What You'll Bring :

  • 7 plus years of experience in payroll management, with at least 3 years in a leadership role.
  • Experience managing payroll for multiple countries in the Americas
  • Strong knowledge of payroll laws and regulations in the Americas.
  • Prior experience managing a team, preferably in an offshore model.
  • Experience working in a shared services or global payroll environment preferred.
  • Experience working with ADP payroll platforms and HRIS systems (e.g., ADP, Workday).
  • Payroll certifications such as CPP (Certified Payroll Professional) or PCP (Payroll Compliance Practitioner).
  • Bachelor's degree in accounting, Finance, Business Administration, or related field.

Skills and Competencies :

  • ADP, workday and UKG experience preferred.
  • Excellent leadership, communication, and analytical skills.
  • Strong analytical skills, attention to detail, and problem-solving ability.
  • Proficiency in Microsoft Excel.
  • Spanish language skills (preferred but not required).
  • Impact You'll Make :

    Payroll Processing & Oversight

  • Oversee full-cycle payroll processing for multiple countries in the Americas (U.S., Canada, Costa Rica, etc.) in partnership with payroll outsourcing service provider to ensure timely and accurate payroll for all employees.
  • Ensure timely and accurate payroll execution, including earnings, deductions, benefits, and tax withholdings.
  • Partner with local HR teams to ensure compliance with country-specific payroll regulations and company policies.
  • Collaborate with HR, Finance, and other departments to ensure seamless payroll operations. Address and resolve payroll-related issues.
  • Review and approve payroll reports, reconciliations, and adjustments before submission.
  • Team Management & Leadership

  • Lead and mentor a team of payroll associates based in Costa Rica, ensuring high performance and professional development.
  • Provide regular feedback, coaching, and support to enhance payroll accuracy and efficiency.
  • Act as the key escalation point for payroll-related issues and inquiries.
  • Compliance & Reporting

  • Partner with local and global business partners and payroll outsourcing service providers on creating and executing monthly metrics tracking the health of payroll operations.
  • Ensure compliance with all local, state, and federal payroll regulations. Stay updated on changes in payroll laws and regulations.
  • Collaborate with Finance, HR, and Legal teams to address compliance and audit-related requirements.
  • Maintain accurate payroll records and provide necessary reports to internal stakeholders and external auditors.
  • Conduct regular audits to ensure payroll accuracy and compliance. Implement and maintain strong internal controls.
  • Prepare and analyze payroll reports. Provide insights and recommendations to senior management.
  • Process Improvement

  • Identify and implement process improvements to enhance payroll efficiency and accuracy. Drive automation and standardization of payroll processes.
  • Partner with ADP and internal teams to optimize payroll workflows, reporting, and system integration.
  • Drive standardization and best practices across all payroll operations.
  • Vendor Management

  • Manage relationships with payroll outsourcing service providers. Ensure service level agreements are met.
  • Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

    Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company's reputation are also essential expectations of this position.

    This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

    Benefits :

    TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion's Employee Resource Groups. Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.

    We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans' Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion's Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting ERCoE@transunion.com.

    Pay Scale Information : The U.S. base salary range for this position is $126,700.00 - $190,000.00 annually.

  • The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual's education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, fulltime non-sales positions may be eligible to participate in TransUnion's annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.
  • TransUnion's Internal Job Title :

    Sr Manager, Payroll

    Company : TransUnion LLC

    Create a job alert for this search

    Sr Payroll Manager • Chicago, IL, United States

    Related jobs
    Payroll Manager

    Payroll Manager

    CFS • Chicago, IL, US
    Full-time
    Our client who is a growing manufacturing company is seeking a Payroll Manager to join its accounting team.Fantastic opportunity to work for a company that promotes personal and professional growth...Show more
    Last updated: 3 days ago • Promoted
    Payroll Specialist

    Payroll Specialist

    CFS • Wood Dale, IL, US
    Full-time
    Our client, a global company is seeking a.Why Work For This Company as a Payroll Specialist : .Lots of examples of employee tenure. Global company with Global Interaction.Annual performance-based meri...Show more
    Last updated: 12 days ago • Promoted
    Director, Global Strategy

    Director, Global Strategy

    Biolife Plasma Services • BRIDGEVIEW, IL, US
    Full-time
    By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that.I provide in my application will be processed in line with.I further attest th...Show more
    Last updated: 19 hours ago • Promoted • New!
    Global Payroll Operations Manager - Americas

    Global Payroll Operations Manager - Americas

    TransUnion • Chicago, IL, US
    Full-time
    This leader will be responsible for managing a team of payroll associates based in Costa Rica, ensuring accurate and timely payroll processing in partnership with the payroll outsourcing service pr...Show more
    Last updated: 30+ days ago • Promoted
    Payroll Specialist II

    Payroll Specialist II

    CFS • Downers Grove, IL, US
    Full-time
    Are you a detail-driven payroll professional with a knack for navigating Viewpoint software? Join our fast-growing construction team and help build the future-one paycheck at a time.Our client is a...Show more
    Last updated: 5 days ago • Promoted
    Union Payroll Specialist

    Union Payroll Specialist

    Jobot • Romeoville, IL, US
    Permanent
    Onsite, Union Payroll Specialist for INCREDIBLE, growing construction company - 401k match, vacation, 100% paid benefits, flexible schedule, etc. This Jobot Job is hosted by : Jennifer Sabo.Are you a...Show more
    Last updated: 30+ days ago • Promoted
    AP Lead

    AP Lead

    CFS • Mount Prospect, IL, US
    Full-time
    The AP Lead Accountant is responsible for managing the full-cycle accounts payable process and supporting key financial close activities. This role ensures timely, accurate invoice processing and pa...Show more
    Last updated: 10 days ago • Promoted
    HR & Payroll Specialist

    HR & Payroll Specialist

    95 PERCENT GROUP LLC • Lincolnshire, IL, US
    Full-time
    The Human Resources & Payroll Specialist will perform day-to-day operational duties of the Human Resource department performing routine tasks required to administer and execute Human Resource p...Show more
    Last updated: 8 days ago • Promoted
    Manager, Systems Specialist Operations (Global Payment Network)

    Manager, Systems Specialist Operations (Global Payment Network)

    Capital One • RIVERWOODS, Illinois, United States
    Full-time +1
    Manager, Systems Specialist Operations (Global Payment Network).This is an exciting opportunity to partner with world class professionals to solve real business problems while acting as a liaison b...Show more
    Last updated: 8 days ago • Promoted
    Payroll Specialist

    Payroll Specialist

    Robert Half • Chicago, IL, US
    Full-time
    We are looking for a dedicated Payroll Specialist to join our team in Chicago, Illinois.In this long-term contract position, you will manage payroll processes, ensuring accuracy and compliance acro...Show more
    Last updated: 30+ days ago • Promoted
    North America Operations Director, Talent Solutions

    North America Operations Director, Talent Solutions

    Aon • Chicago, IL, United States
    Full-time +1
    This position will support North America (NA) Talent Solutions in effectively running the operational aspects of the business. The role will be focused on working closely with the Talent business le...Show more
    Last updated: 24 days ago • Promoted
    Payroll Specialist

    Payroll Specialist

    Monster jobs • Bolingbrook, IL, US
    Full-time
    We’re seeking a detail-oriented Payroll Specialist to join our HR and Finance team.This role is responsible for ensuring timely and accurate payroll processing for our U. The ideal candidate has han...Show more
    Last updated: 7 hours ago • Promoted • New!
    Open Enrollment Specialist

    Open Enrollment Specialist

    USHEALTH • North Chicago, IL, US
    Full-time
    You'll work directly with Americas self-employed, small business owners and individuals to help them access a product suite of affordable benefits and business services. Our clients are looking for ...Show more
    Last updated: 25 days ago • Promoted
    Principal Auditor - Global Payment Network

    Principal Auditor - Global Payment Network

    Capital One • RIVERWOODS, Illinois, United States
    Full-time +1
    Principal Auditor - Global Payment Network.Capital One’s Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization’s Audit Commit...Show more
    Last updated: 16 days ago • Promoted
    Senior Tech Audit Manager - Global Payment Network

    Senior Tech Audit Manager - Global Payment Network

    Capital One • RIVERWOODS, Illinois, United States
    Full-time +1
    Senior Tech Audit Manager - Global Payment Network.Capital One’s Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization’s Audi...Show more
    Last updated: 14 days ago • Promoted
    Audit Manager - Global Payment Network

    Audit Manager - Global Payment Network

    Capital One • RIVERWOODS, Illinois, United States
    Full-time +1
    Audit Manager - Global Payment Network.Capital One’s Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization’s Audit Committee....Show more
    Last updated: 16 days ago • Promoted
    Financial Center Manager II - Stateline Region

    Financial Center Manager II - Stateline Region

    Fifth Third Bank • Tinley Park, IL, United States
    Full-time
    Make banking a Fifth Third better.We connect great people to great opportunities.Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. The Financial Center Manager w...Show more
    Last updated: 30+ days ago • Promoted
    Payroll

    Payroll

    CFS • Lombard, IL, US
    Full-time
    Our client is a leading subcontracting organization and they are a union construction firm offering design, installation, and maintenance for telecom, data, power, and other systems.This Payroll po...Show more
    Last updated: 6 days ago • Promoted