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DC General Manager
DC General ManagerFerguson • Waterloo, IA, US
DC General Manager

DC General Manager

Ferguson • Waterloo, IA, US
9 days ago
Job type
  • Full-time
Job description

General Manager

Ferguson is currently seeking a dynamic and experienced General Manager to lead our Regional Distribution Center (RDC) in Waterloo, Iowa. This is a critical leadership role for driving engagement, fostering a safety culture, optimizing productivity, and championing process improvement within a multi-shift, high-volume distribution operation. The facility supports both B2B and B2C channels, branch replenishment, and handles a wide range of functional activities.

Located just 45 minutes from Cedar Rapids, IA, the Waterloo distribution center is 650,000 square feet and supports a workforce of approximately 100-120 hourly associates and 10 salaried leaders.

The Opportunity

As General Manager, you will :

  • Lead, inspire, and develop a high-performing team of salaried leaders and frontline associates by modeling a strong understanding of big-box distribution operations.
  • Establish an inclusive environment by emphasizing empowerment, visibility, and accountability.
  • Set and drive goals related to safety, quality, productivity, associate engagement, and improvement.
  • Cultivate a collaborative and resilient environment where people thrive and feel proud to work.

Key Responsibilities

  • Talent Leadership : Hire, develop, coach, and retain top talent. Establish succession plans and develop a culture of learning and internal mobility.
  • Culture & Engagement : Build a strong, engaged workforce through effective communication, recognition, and a consistent focus on associate well-being.
  • Operational Excellence : Lead the execution of day-to-day operations with a focus on delivering best-in-class service levels, efficiency, and process improvement.
  • Customer Centricity : Ensure all functions are aligned to meet and exceed customer expectations while maintaining cost-effective operations.
  • Strategic Planning : Develop and put into action strategies to enhance Ferguson's competitive edge, improve operational performance, and boost profitability.
  • Safety Leadership : Champion a zero-incident safety culture and ensure compliance with OSHA guidelines and Ferguson's safety policies.
  • Innovation & Learning : Stay up-to-date on standard methodologies, technology, and industry trends to consistently improve operations and safety performance.
  • Facility Oversight : Ensure the safety, security, and compliance of the RDC and RPY, aligning all policies and practices with company standards.
  • Qualifications

    The ideal candidate excels in achieving goals, showcases emotional intelligence, and approaches challenges with critical thinking in constantly evolving settings.

  • Bachelor's degree in Supply Chain, Engineering, Business, or a related field required; MBA or advanced degree preferred.
  • 10+ years of dynamic leadership experience in a large-scale distribution, production, or manufacturing environment, including leading salaried and hourly teams.
  • Proven experience in e-commerce fulfillment (direct-to-consumer) and complex big box operations.
  • Deep understanding of WMS, TMS, and other warehouse automation systems.
  • Familiarity with Labor Management Systems (LMS) or engineered labor standards.
  • Strong analytical and problem-solving skills with a Lean / continuous improvement approach.
  • Demonstrated ability to effectively manage performance metrics to improve efficiency and service excellence.
  • Exceptional interpersonal and communication skills, with a focus on collaboration, influence, and conflict resolution.
  • Decisive, fair, and consistent approach to associate management and leadership.
  • At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

    Pay Range : $8,939.03 - $16,941.64

    This role is Bonus or Incentive Plan eligible. Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

    The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F / M / Disability / Vet / Sexual Orientation / Gender Identity.

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    General Manager • Waterloo, IA, US

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